Connectivity offer management for all Aircraft.- Design and define competitive offer to connect aircraft through cellular or Satcom communication.- Manage strategic partners relationship- Ensure offer P&L profitability

In addition to Service architect position, I am now responsible for the Network Infrastructure portfolio. In this new position, I am in charge of: - Collecting International customers' feedback and expectations on Unabiz Base stations + analytics of data usage on existing equipment- Build vision and strategy for existing and future network equipment- Manage P&L and network infrastructure catalog

As a service architect, member of product and service offering team, I am in charge of: - Designing custom solutions and offers for clients: from customer requirements to technical and business solution definition. Timeline, Cost and margin assessment to sign contracts and quotes.- Managing project execution: delivery of the service in Project or Agile methodology. Managing acceptance procedure with customer and invoicing- Following relevant metrics such as Net revenue, and Gross Margin- Supporting Sales and pre-sales in opportunity qualification- Defining Advanced Services process (ISO 9001) and monitoring of related KPIsThis position was new and strategic for Sigfox. I was the focal point for all value added service requests, filling the gap between sales and technical teams. I built tens of offers to customer worlwide (Japan, South Korea, United state, Oman...) from few k€ to some hundred k€, which I followed from business requirement collection to final delivery, and customer acceptance.Technical skills: JIRA, Confluence, Salesforce, SAP, Python, Cloud (AWS, GCP)

As a Customer support engineer, I was in charge of : - Ensuring Customer service delivery excellence, through SLA/SLO follow-up and reports- Training client and partner on Sigfox technology and related services- Managing incident, problem and changes in agreement with ITIL v4 framework- Providing L2 support for clients and partners- Technical Pre-sales for Sigfox Sales meeting- Contributing to roadmap evolution, with focus on customer experienceAs part of a 6-10 people team, I became the reference for Sigfox OSS/BSS topics. I largely contributed to the evolution of Sigfox products. Amongst them, I have been in charge of process creation/management for Change Request, Return Merchandise Authorization and Billing claims.Technical skills: JIRA, Confluence, Python, Tableau, API RESTful, Cloud (AWS, GCP, IBM)

As an R&D engineer on Cockpit communication for Airbus (ATA 42), my mission was to:- Analyze upcoming communication technologies (Satellite LEO, LiFi, CPL, Sigfox...)- Successfully perform TRL process from 1 to 4 on LiFi technology- Prototyping LiFi equipement and testing in lab and real environnementAs a technical leader on wireless communication for aeronautics, I was the reference for the pre-sales meeting. Thus, I contributed to many call for tender (e.g. Airbus, Dassault, Continental and Thales)

As an R&D engineer in Air-Ground communication (ATA23, ATA46), my mission was to:- define new network architecture for air-ground communications- specify system requirements for network equipment for new aircraft (routers, servers..)- define test procedure and contribution to lab testMember of a newly created 4 people team, I quickly became the technical manager and the reference for the Client (EYAC1). I was in charge of ensuring quality and timing of deliverables to the Client.

In the continuity of my PhD topics, I joined Hydroscience Montpellier to work on simulation of water evapotranspiration in Sahel. The purpose of this research was to improve simulation model of evapotranspiration combined with satellite images to identify patterns and provide recommandations to Niger authorities on water usage.

In the continuity of my PhD topics, I stayed at CESBIO to assess the way of improvment of water and heat flux modelling in combination with scintillometry. In addition to my research activities, I was in charge of teaching electronics, signal processing and remote sensing to future technicians and engineers (IUT Mesure Physique Toulouse, and ENSEEIHT).