• Handle product inquiries from clients.• Delivering my own sales targets as well as encouraging sales consultants to reachindividual sales targets.• Delighting the customers by giving them good service.• Help customers with online service.• Dealing with any queries or complaints.• Advising customers on their purchases.• Identifying the root cause of the problem and finding a solution to ensure customers have a positive experience with the company.• Help customers by providing information; answering questions, obtaining merchandise requested completing payment transactions, preparing merchandise for delivery.• Maintain a detailed customer database.• Develop sales strategies.• Following company guidelines to produce in-store and window displays.