Pierre Lavon Smith, Mba, Cppt Email & Phone Number

United States

Under the administrative direction and supervision of the Chief Information Officer, I am responsible for managing and directing department staff and the daily operations of the Information Technology Department. My work involves considerable judgment, initiative, independent performance, and coordination with other divisions, departments, and County agencies.-Assists in developing and implementing strategic plans, policies, and programs for the IT department. -Assists with developing, updating, and implementing the County’s “technological vision”. -Assists in providing leadership, direction, and guidance for development and operational activities to achieve the IT department’s long- and short-range goals and business objectives. -Works with the Chief Information Officer (CIO) to coordinate and supervise daily operations. -Ensures compliance with regulations and internal policies. -Exercises considerable independent judgment to analyze, develop, and recommend plans and solutions to operational, management, business process, or countywide related operations and services, including hardware and software activities and associated problems, and utilizes effective leadership skills to implement such plans and recommendations. -Undertakes staffing responsibilities (hiring, training, evaluating etc.). Assists in budgeting and monitoring expenses. -Maintains scheduling of events and represents the department, as needed. -Creates reports and submits them to the CIO or other executives. Perform duties as assigned by the CIO.

United States

-Supervises, directs, and evaluates assigned staff, address employee concerns and problems, directs work, counseling, disciplines, and completes employee performance appraisals.-Coordinates, assigns and reviews work and establishes work schedules; maintains standards; monitors status of work in progress; inspects completed work assignments; addresses questions; gives advice and direction as needed.-Directs the City's enterprise information systems including IT governance, integrated infrastructure, and data integrity.-Directs all City technology projects to ensure they meet the business needs of the City and fit into the current IT architecture.-Develops, establishes, and implements goals and objectives that are consistent with the City's strategies.-Oversees all technology purchases; responsible for all cost containment efforts related to information technology. Prepares and manages the City's technology budgets.-Communicates and builds productive, professional, and cordial relationships with technical and non-technical staff and internal as well as with external customers.-Consults with City management and provides information technology recommendations.-Determines enterprise- w i d e information needs and develops overall strategies for system design, development, acquisition, and integration.-Develops, implements, and monitors appropriate metrics.-Stays current with technology advances, trends, and issues; evaluates risks, relevance, and usefulness.-Developed department for customer support and a growth model to promote employees from within, as appropriate.-Streamlining communications to include real-time monitoring of audit status and completion of tasks on a city-wide basis, stronger security and shared visibility into audit requests, ultimately elevating the City's Infrastructure to meet the Public Needs.

United States

-The primary duty is to keep the company's data safe, accessible, and easy to understand. Achieved by developing stages of the Tyler database system. Specifying users and user access levels for each segment of the database and personnel who use it.-Implementation Tyler Munis ERP Analyst. Working daily with projects, deadlines, and third-party project teams in a fast-paced environment with competing priorities and demands. -Tests software integrity as necessary, documents and records all aspects of interactions in designated Tyler ERP system to promote transparency and understanding of technical issues. Analyzing information and evaluating results to choose the best solution and solve problems. -Approves, schedules, and plans, and supervises the installation and testing of new products and improvements to computer database systems. -Identifying who has access to the database, helping build the structure and design of the database, implementing security measures for the data, restoring lost data, building test versions and testing for bugs, merging databases when necessary, updating systems when necessary, and creating data backups, continually monitoring database system.-Execute action tracking processes to include receiving, recording, and tracking action items, distributing action items to the appropriate personnel.-Promptly, provides analysis, diagnostics, and resolution to client inquiries, communicating effectively through email, chat, and telephone to maintain maximum client productivity. Corresponding with Tyler Munis support daily to achieve system efficiency.-Keeping the City's sensitive information (HR, Finance, Public Documents, Private, FDLE Police, and Fire accessible in an efficient manner. Maintaining the City's Database, via cloud servers, and working with the Tyler SAAS team.-Monitor and coordinate, with the IT Department and Finance Department to ensure data security and maintain the integrity of financially sensitive business data.

Riviera Beach, Fl United States

-Direct supervision of marina office day to day operations, managed 150 wet and 360 dry storage customers. Direct and supervise 8+ employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services, such as pumping gasoline for customers.-Managed delinquent collections processing title liens, based on municipal policy and maritime law standards. This approximately reduced the receivables $42k per month, which included both US and foreign invoice payments. This translates into 500K in reducing the City books.-Collaborate with senior managers and decision makers to identify and solve a variety of problems and to clarify management objectives. Seeking new ways to improve efficiency and increase profits.-Compile statistical, financial, accounting or auditing reports and tables pertaining to such matters as cash receipts, expenditures, accounts payable and receivable, and profits and losses. Analyzing monthly department budgeting and accounting reports or procedures, and making recommendations to Marina Director for changes to procedures, operating systems, budgets, or other financial control functions.-Listening and resolving customer complaints regarding services, products, or personnel. Network within marina community to find and attract new business. Establishing and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter. -Ordering fuel (gas/diesel) and formulate fuel pricing on merchandise sold to customeraccording to profitability.-Prepare agenda items for proposals to council and manage special projects as assigned. Scheduling and track minutes when conducting waterfront advisory board meeting every third Tuesday of each month. Update marina website as needed for public viewing / price fluctuations.

Riviera Beach, Fl United States

-Operate computers programmed with accounting software to record, store, and analyze information. Access computerized financial information to answer general questions as well as those related to specific accounts.-Assisted accounting desk positions of accounts payable, payroll, grants, revenue collections. Compared computer printouts to manually maintained journals to determine if they match. Assisted budgeting administrator with yearly budget preparation and presentation. Prepare reports for finance director and assistant for departmental quarterly review.-Calculate, prepare, and issue bills, invoices, account statements, and other financial statements according to established procedures. Invoice and maintained all city retiree benefits. Invoice and maintained fire inspection & police false alarm records for billing.-Reconcile records of bank transactions. Maintain payroll and central pay bank reconciliations monthly. Responsible for check voids & check re-issues.

West Palm Beach, Fl United States

-Prepared payroll bi-monthly for 50+ employees. Reviewed time sheets, work charts, wage computation and other information to detect and reconcile payroll discrepancies.-Direct supervision over 5 Supervisors and 10 parking Cashiers. Assign work schedules, following work requirements, to ensure quality and timely delivery of service.-Handled sensitive and confidential employee records and implementation of disciplinary and termination procedures.-Prepare various operational and financial reports regarding areas of functional responsibility. Audit and reconciled parking ticket sales, and conducted a variety of industry operational studies to increase service delivery methods.

Gulfport, Ms United States

-Ordering, stocking, and issuing repair parts, clothing and general supplies-Maintaining financial records and accounting systems-Maintaining inventory databases for material stocked in shore based warehouses and ship storerooms-Perform duties associated with hazardous material control and management-Organizing and maintaining databases, correspondence files, and reports; maintaining logistics and financial publications and CD-ROM libraries.

Lantana, Fl United States

-Install, maintain and repair heating, ventilation, and cooling units for bothcommercial and residential customers. Diagnose and repair of electronic, mechanical and electrical components of these systems.-Travel to job sites in service area, and work with dispatch to ensure schedule is maintained and delays are properly communicated to customer.-Maintain proper stock, parts, tools, and safety equipment in the vehicle and submit monthly mileage log forms.-Diagnose diverse service issues, obtain any replacement parts, calibrate system to manufacturer’s recommendations, and explain fully to customer what the issue is and what is need to correct.-Identify and report to owner potential opportunities for additional business (newer system, service contracts, and additional services).

Master Of Business Administration - Mba, Business Administration, Management And Operations

Bachelor Of Science - Bs, Business Management - Statistics And Analytics Major