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Dynamic data manager, and a trusted business partner, with leadership, management skills, and demonstrated ability to execute the enterprise strategy, to deliver concrete measurable results, using data management framework, and information technologies. A trend spotter, coupled with the ability to influence, and inspire trust at all levels, always taking consideration of the audience and nature of the information. Career shared between multiple countries (US, UK, Switzerland, France, Rwanda, Tanzania), in International and multi-cultural environments.• Enterprise data management strategy • Business and partner engagement• Business analysis• Process transformation • IT technology architectures• Application Development• Outsourcing, and managed operations and services• Programme managementCore Achievements• Transform process and data fragmented / siloed organization, into a data-driven / integrated organization that continuously learns, through the use of business intelligence solutions, and data (warehouse) platforms, supported by data stewardship communities, and data management framework, and practises. • Delivered a $2 million+ program to implement a content, and document management strategy, policy, and platform. Roll-out of Extranets, intranet, team sites, applications based on data workflows, training centre while applying the organization’s new branding, and common user experience. Management of 3 millions+ of documents, and content artefact. • Succesffuly managed the production of Gavi’s 2012 Partners’ forum in Dar es salaam, Tanzania (1500 attendees, with “V.I.Ps” such as Ministers). In charge, of venues, IT, security, translation, production, TV, and radio, involving a event team of 70 people. • Modernization and implementation of service desk, in few companies, and organizations, through staff re-training, and the use of ITIL framework, and practises, resulting in a reduction in cost and an increase in service from 8x5 to 24x7
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Co-Founder And CeoLilia AgencyGeneva, Ge, Ch -
Head Data Governance, Data Protection And AnalyticsGavi, The Vaccine Alliance Nov 2022 - PresentGeneva, Switzerland -
Senior Data ManagerGavi, The Vaccine Alliance May 2014 - Nov 2022Geneva Area, SwitzerlandResponsible for developing and implementing a multi-year data vision and strategy in coordination with business teams, to transform Gavi into an Insight Driven Organization (IDO). In charge of Gavi’s data management team, and data stewardship organizations, conducting change management programmes, using data management standard and best practices (dama.org framework). Accountable for integration and accessibility of high quality internal and external data to the right users, on a real-time basis via cloud based architectures. On average, team of 7 FTEs, and $1.5 million yearly budget.Delivery and implementation of a 3-years data management strategy and roadmap endorsed, and supported by senior management.Roll-out of enterprise dashboards (programmatic, and operational) based on organization’s processes, and key-performance indicators leading Gavi, and teams to be more efficient, and pro-active. Delivered an Grant Management digital platform, unifying business processes and data. Converted dozens of Excels trackers and Excel “apps”, into integrated Salesforce applications, sharing common data flow, references, and terminology. Ability to provide real live insights on performance, monitoring, basic knowledge, with embedded business intelligence, and deep analysis (forecast, predictions, stories, patterns), using data warehouse and analytical capabilities. Implementation of cloud-based enterprise data warehouse, and indicator catalogue portal. Data flows are mapped out, across the enterprise business processes and implements the most effective way to extract and store important data. Data is integrated with corporate applications and/or business intelligence solutions.Research and development on modern data architectures and services (Bot Framework, machine learning, AI, GraphDB, No-SQL DB) -
Document And Content ManagerGavi, The Vaccine Alliance May 2011 - May 2014Geneva Area, SwitzerlandResponsible to develop overall content management strategy, in the context of the secretariat’s mission, working closely with Head of IT and other leaders. Responsible to engage with organization’s business unit’s members, to draw out content trees, and content types, to ensure content is shared across Gavi. In charge of bringing more increased focus on policies, processes, culture and content associated with improving knowledge management adoption in the secretariat. Driving projects like Intranet, communication channels, search, user experience, mobility, training, and learning, helping organization to become more collaborative and sharing oriented. Accountable for improving change management for Knowledge initiatives through stronger communication and training. On average, team of 5 FTEs, and $0.8 million yearly budget.Delivery of knowledge and content strategy and roadmap, with clear objectives and benefits to the organization. Implementation of a Transparency Portal, about Gavi’s programmes, performance, and grants (funding), to promote Gavi as transparent organization, with recognized proven return on investment (www.IATI.org, Publish what you fund initiatives). Delivery of new Intranet, extranet, and team sites, relying on enterprise glossary, and content types, facilitating exchange of knowledge and content across teams, and outside the organization, reducing duplication of content (Content life cycle policy), and control of published content. Successful implementation of Contact management solution, based on Salesforce. Automation of key business processes such as Grant Cash Disbursement to Countries, based on workflows engines, and forms. Improved organization’s ability to support Countries, by reducing risks of errors, and improving financial control and auditing processes (Transparency). -
Project And Events ManagerGavi, The Vaccine Alliance Nov 2008 - Apr 2011Geneva Area, SwitzerlandResponsible for planning, implementation, and tracking of multiple projects and events, ranging in size which have a specified end and deliverables, with clear benefits to the organization. Accountable to transition completed projects to Service desk team. Reporting to the Head of IT. Average of 4 FTEs, $500’000 to $1.2 million yearly project and event’s budget. Successfully manage International Key events such as Board meetings, Replenishment meetings, and Partners Forums in USA, UK, Netherland, Rwanda, Tanzania, and Switzerland (small to medium size events, 100 to 1500 “V.I.Ps” attendees such as Ministers, involving Event teams from 5 people to 70 people). In charge, of venues, IT, security, translation, production, TV, and radio. Involved for developing 2008-2011 IT strategy, to turn the IT department into a more business-driven initiative, moving away from traditional IT shop. Outsourcing of basics IT infrastructure to off-shore suppliers, to meet flexibility and scalability, leading to cost savings. Bringing more focus on the organization’s mission. Implementation of an Enterprise Content Management Platform based on Microsoft SharePoint (security, access & permission, DRP, BC, backup & Restore, hardware sizing, supporting implementation documentation and SOPs, suppliers support & maintenance, monitoring). Decommission of other SharePoint and content management platforms. Implementation of a training and learning center for HR trainings (100 trainings per year on average). -
Service Desk ManagerGavi Alliance Sep 2007 - Oct 2008Geneva Area, SwitzerlandResponsible to implement Service Desk capability at Gavi, reporting to the Head of IT based on ITIL framework. In charge of defining Service desk ’s objectives, processes with SLAs, procedures, organizations, and budget, in coordination with senior management. Accountable for appropriate production support for all stakeholders for any services and technical solutions. Responsible to reports on Service desk metrics to management. On average, team of 3 FTEs, and $0.7 million yearly budget. Implementation of Gavi’s Service Desk, based on an implementation plan supported by senior executives. 2 Offices with same level of services and support, with different time zone, and culture. Geneva (Switzerland) 120 users, and Washington, DC (USA) 40 users. Proven track record in support and services to staff (mainly on resolution time, and quality), based on user satisfaction surveys. Improvement of conference management using Tandberg management suite. More than 2500 conference/year, multi-sites, multi-channels. Established relationships with business counterparts to support solution adoption, define new requirements and opportunities, and prioritise KMTS initiatives and investments Partner with key business stakeholders to identify opportunities to enhance or optimize grant management processes, knowledge and capabilities. Focus on problem management. From analysis of any IT support requests, to potential solutions, implementation effort estimates and priorities as agreed with business counterparts, and IT development teams. Project manager for building new office spaces including IT equipment / services. -
Service Desk ManagerRenault Nissan Suisse Sa Jan 2005 - Aug 2007Zürich Area, SwitzerlandResponsible for the Service Desk (based on ITIL V2 processes and ISO 20 000 Certified) supporting all Renault and Nissan garages in Switzerland. Key achievements:- Assigned this role as an internal job-swap to address critical personnel issues in team. Working on team motivation and service orientation to improve team motivation and staff satisfaction on services provided. - Management of the service desk team (9 employees) for 800+ garages (approximately 30’000 incidents/year) in a multi-language environment covering 1400+ business and corporate applications. - Implementing ITIL processes, in order to get the ISO 20 000 certification for the Service desk.
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2Nd Level Support & Swiss EventsRenault Nissan Suisse Sa Jan 2004 - Dec 2004Zürich Area, SwitzerlandResponsible for Renault and Nissan Suisse special events, Service desk French Swiss region and network / systems administrator. Key achievements:- Yearly special events: Geneva Automobile Motor Show for Renault and Nissan- Roll out of Renault Business computers (1000+) for all Swiss subsidiaries and dealers (homogeneous computer equipment and infrastructure, business and sales application (Renault Business world apps) managed from the Service desk center)- Improving and/or developing documentations for 1400+ business applications; Wiki implementation.- Management of Renault offices move (3 buildings/location, 400+ employees) including suppliers, and planning management.
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It System Engineer & Backup And Storage SpecialistComputacenter Mar 2003 - Dec 2003Strasbourg Area, FranceDisaster Recovery Plan, Business Continuity, and Backup solutions specialist assisting Pre-sales Department. Business requirement gathering, design, implementation, and support for 60+ Customers across several French states. -
It Systems SpecialistA2I Alsace Informatique Investissement Jun 2001 - Mar 2003Strasbourg Area, FranceDelivering, supporting, and maintaining IT Systems and Network solutions mostly based on Microsoft, IBM, HP/Compaq products. Onsite Network and systems administration for 30+ “VIP” customers (ARTE, Steelcase Strafor, Strasbourg Hospitals, and Strasbourg International Airport) -
On-Site Customers Support And Services ManagerEbc Informatique Europeen Business Computer Jul 1998 - Jun 2001Strasbourg Area, FranceResponsible for a team of 10 On-Site technicians covering the eastern part of France, and the German border. On-Site IT support on hardware and software (desktop and server) for approx. 1000+ customers.
Pierre Richard Skills
Pierre Richard Education Details
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Lycée René Cassin14/20 -
Lycée Polyvalent Louis Couffignal12/20 -
Lycée Jean RostandGranted To 1Er -
Lycée-College Louis Pasteur11/20
Frequently Asked Questions about Pierre Richard
What company does Pierre Richard work for?
Pierre Richard works for Lilia Agency
What is Pierre Richard's role at the current company?
Pierre Richard's current role is Co-Founder and CEO.
What is Pierre Richard's email address?
Pierre Richard's email address is pr****@****nce.org
What is Pierre Richard's direct phone number?
Pierre Richard's direct phone number is +412290*****
What schools did Pierre Richard attend?
Pierre Richard attended Lycée René Cassin, Lycée Polyvalent Louis Couffignal, Lycée Jean Rostand, Lycée-College Louis Pasteur.
What skills is Pierre Richard known for?
Pierre Richard has skills like Project Management, Management, Business Analysis, Network Administration, Sharepoint, Strategy, Servers, System Administration, Microsoft Technologies, Information Technology, It Management, Business Intelligence.
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Pierre Richard
Greater Paris Metropolitan Region -
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Pierre Richard
Greater Paris Metropolitan Region
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