Commercial Real Estate Research, Analytics, Data, News and Advisory

In this role, one of my key tasks is to provide expert opinions after analysing aircraft and quotes.It is worth mentioning that I develop and implement sales strategy to provide extraordinary service for organisational success.What I do:• Collaborate with accounts team to improve communication and process credit card payments.• Communicate with private jet clients, aircraft operators, and partners regarding sales.• Finalise, proof-read and deliver pre-flight documentation to avoid security check inconvenience.• Maintain lasting relationships with existing customers located in European regions.• Supervise flight departures.• Engage with clients at airport to provide best experience.• Attend events to engage with new prospects and existing clients.The Results:• Identified client's needs to improve quality of service and delivered top-notch customer service.• Outperformed in sales by converting several leads into new customers per year.• Surpassed assigned targets by implementing business development strategies.• Identified new focused customers / prospects each year.

During my time over there, I was engaged with potential clients through promotional events to attain valuable feedback and insight.It was me who interacted with customers and sales team, while upgrading / maintaining CRM database to access requirements and increase client retention.I also carried out HR operations, like hiring, training, and inspiring salespersons of diverse regions to provide services in various cultures and countries.It is worth mentioning that I achieved business goals by making phone calls, finding new potential clients, sending e-mails, attend face to face meetings and finalising sales deals effectively.Furthermore, I resolved client's issues by implementing operational strategies.One of my key tasks was to connect with key potential customers through phone calls and e-mails on daily basis to know about their needs.Moreover, I analysed monthly sales figures and prepared reports.I achieved the following:• Assisted sales team by providing guidelines, tips, and productive feedback regarding sales approach and calls, which resulted in increasing revenue per month.• Developing my own charter client's portfolio.

Here, I:• Established professional relationships with private banks and offshore entities.• Served as sales and acquisition agent for multinational client base.• Sourced residential real estate as per client needs.• Collaborated with other agents to get updates about latest market trends.Key Contributions:• Completed mapping of Luxembourg and Switzerland for family offices and trusts for bringing new buyers and sellers; brought XX new buyers in the portfolio, X of which led to a transaction while I was there.• Participated in several business events to explore new prospects, create new relationships, and develop business.

Here, I presented company's services and products to clients, negotiated with customers, and prepared sales proposals / quotes as per guidelines.It was me who answered customer quires via e-mail, phone, and in person to achieve maximum client satisfaction.I also sourced and developed customer referrals, while enhancing customer base and boosting profitability.It is worth mentioning that I communicated with customers through cold calls, e-mails, social media, internet, as well as at sales and network events.Moreover, I participated in various exhibitions and tradeshows across Europe to present service, find new opportunities, and built the network.Key contributions:• Monitored sales activities, carried out quality checks on product / service delivery, and presented final report to the top management.• Built and fostered strong, positive, and productive client relations by implementing CRM strategies.

During my time over here, I was tasked with creating and executing selling plans for partner alliance relations, networking and e-mailing to enhance operational efficiency.What I did:• Developed strong relationships with clients and recognized key prospects of allocated region.• Liaised with sales coordinator team to implement plans of mailing campaigns.• Identified land specific measures and marketing opportunities.• Categorized potential customers according to budget, purchase criteria, and buying influence.The results:• Closed a multimillion dollar deal by handling complete sales cycle, resulting to promotion in less than a year.• Shaped new business through expansion of contacts with potential clients by functioning with all European sales teams.