Pierre Wright Email & Phone Number

Willemstad, Curacao

KEY ACHIEVEMENT: - Over 100% achievement of Installation target (April 2024)RESPONSIBILITIES: - Manage revenue and volume growth targets with profit and loss responsibility - Oversight for daily sales team operations and sales performance - Oversight for performance of retention and OCM team

Kingston, Jamaica

KEY ACHIEVEMENTS: • January 2024: Prepaid achieved 138% of target | Postpaid achieved 79% of target• December 2023: Prepaid achieved 136% of target | Postpaid achieved 117% of target• November 2023: Prepaid achieved 108% of target | Postpaid achieved 86% of targetKEY RESPONSIBILITIES:• Responsible for the achievement of KPIs across retail and retail partner channels. • Responsible for direct sales performance oversight of 5 retail store managers, 10 retail partner store managers and approximately 16 sales professionals within channel. (November 2023 - Present)• Responsible for direct sales performance oversight of 10 retail store managers, 15 retail partner store managers and approximately 35 sales professionals within channel. (August 2022 - October 2023)• Responsible for sales training and coaching for store managers, sales professionals, and sales team members under remit.• Responsible for development of sales plan and implementation of sales efforts, in collaboration with internal and external stakeholders, to ensure target achievement.• Responsible for being parish liaison with internal teams (Commercial and Marketing) to ensure requisite support is provided to the channels under remit.

Jamaica

KEY ACHIEVEMENTS:♦ Led marketing campaign efforts for Q4 2019, in partnership with the Credit team, that resulted in the organization exceeding Auto Loan & Unsecured loan promotion targets.Job Responsibilities:♦ Responsible for the development and implementation of the annual marketing plan to promote the Credit Union’s brand and create demand for the suit of products to our various customer groups.♦ Responsible for leading and managing the marketing team to ensure necessary support is provided, so that collectively we can achieve the objectives of the Credit Union.

17 Worthington Avenue, Kingston 5

Teach UCC undergraduate business students. Subjects taught/teaching includes: Introduction to Research (Summer 2019, Spring 2020) – Face to face Integrated Marketing Communication (IMC) – Spring 2019 – Face to face Social Media & Market Optimization (Summer 2018) – Face to face Introduction to Research (Summer 2017 - Fall 2018, Summer & Fall 2019, Spring 2020, Fall 2020 - Fall 2021) – Face to face and online Principles of Marketing (Fall 2018, Spring 2018, Summer 2017) – Face to Face Marketing Research (Spring 2017) – UCC Online Sales Management (Fall 2016) – UCC Online

17 Worthington Avenue, Kingston 5

Key Achievements:• Achieving approximately 30% increase YTD on graduate programmes portfolio (2017 vs 2016).• Responsible for introduction and implementation of tuition financing programme for UCC Graduate students w/ Sagicor Bank which resulted in very attractive education loan for students - Up to J$1.8M fully unsecured loan, Up to 5 years to repay & interest rate of 16.95%.• Responsible for introduction and implementation of tuition financing programme for Undergraduate Students w/ ISP Finance Services Limited - Automatic tuition financing for ALL UCC students • Achieve 90% of target (FIU Professional MBA; Programme Cost: US $21,000), to date, for one of Graduate Programmes being managed.• Played major role in record-breaking increase in year to date sales by 14% for Fall Semester (Fall 2016 vs Fall 2015) – the largest increase by any tertiary institution in Jamaica over this period.• Helped to stimulate increase in conversion rate by 5% as a result of developing a sales tracking system that is currently being used by recruitment team (commended in appraisal for this initiative). • Played lead role in developing Recruitment/Sales Plan for academic year 2016/2017 that was presented to and approved by Executive Management team of UCC.• Implemented leadership-in-training programme for call centre agents, which resulted in one agent being promoted to team lead. Oversight of agents lead to new channel/route to sales being developed; resulting in contribution of over 40% to overall recruitment sales target for Summer 2017 semester.Responsibilities:• Achieving growth within graduate programmes portfolio.• Providing oversight for tuition financing programmes (Graduate & Undergraduate)• Coaching, mentoring, orientation and training (product and sales) of team members.• Present monthly sales report, and interim updates where necessary, to executive management team.

Jamaica

Teach undergraduate students. Subjects taught/teaching includes: Principles of Marketing – Spring 2021 – Online

Jamaica

Teach undergraduate students. Subjects taught/teaching includes: - Consumer Behavior

Teach undergraduate students. Subjects taught/teaching includes: Entrepreneurship & Business Finance – Fall 2018 – Face to face Introduction to Academic Research – Spring 2019 – Face to face Introduction to Academic Research – Spring 2020 – Face to face

17 Phoenix Avenue

Business Development Manager (Jul 2018 to Present):♦ Responsible for managing new product development process of all new products assigned within portfolio.♦ Responsible for assisting in developing the sales, marketing and business development plans and managing the day-to-day implementation of these programmes to achieve growth of the Company’s Loan Portfolio.♦ Responsible for growing business on the North Coast by targeting employees of the BPO and Hotel industry.♦ Provided oversight for tuition financing programme partnerships with University of the Commonwealth Caribbean (UCC) – special programme that offers tuition financing education loan to UCC undergraduate university students.♦ Responsible for leading negotiation process and developing MOU documents to be signed by tuition financing partner institutions.KEY ACHIEVEMENTS:  Provided oversight for new product sales and marketing campaigns that contributed approximately 13% or J$102M (US$796,875) to overall annual sales (loans disbursed) for 2018. Introduced and provided direct oversight for direct marketing campaign that contributed 13% of total sales (loans disbursed) for November 2018 and approximately 15% for December 2018. During Fall 2018 (September – December) increased YTD tuition financing education loan disbursements to UCC from J$2M (US$15,625) to J$32M (US$250,000). This represented a 1500% increase when compared to the Fall 2017 period. Led process flow review (simplifying student tuition loan application process) and implementation which resulted in significant increase in loan disbursements as cited above.

17 Phoenix Avenue

♦ Managed relationship between ISP & UCC on the tuition financing programme and all efforts directed at improving efficiencies, systems and processes.♦ Conducted market research to explore which other tertiary institutions in Jamaica would be best fit to introduce, offer and replicate new tuition financing programme already introduced to UCC since 2016.♦ Liaised with key stakeholders of tuition financing partner (UCC) via monthly meetings to monitor performance of tuition financing programme (TFP), made recommendations for corrective action and provided oversight for said executions.KEY ACHIEVEMENTS:  Offered 3 year contract to serve as Business Development Manager. During Summer 2018 (May – August) increased YTD tuition financing education loan disbursements to UCC from J$2M (US$15,625) to J$15M (US$117,187.50). This represented a 650% increase when compared to the Summer 2017 period. Led process flow review (simplifying student tuition loan application process) and implementation which resulted in significant increase in loan disbursements as cited above.

♦ Responsible for creating monthly targets based on assigned annual targets set by CompanyKey Achievement (Since start of financial year in April 2018, and up to October 2018):  Achieved 91% of volume sales target and achieved 100% of coverage target.

Key Achievements:• Market Research: Conducted market research for Grace Foods in over 200 Supermarkets island wide (2015) which resulted in improvements in trade executions:o Excerpt from reference letter by Grace Kennedy:o “While his services were being employed…he displayed a high level of professionalism, leadership and commitment that encouraged excellent working relationships with us at GFS. He is a focused individual who is dependable, and as such we intend to continue to use his services.” •• Management Consultancy & Research: Provided management consultancy further to conducting market research for First Heritage Credit Union (FHC) during the period 2010 – 2016 which resulted in:o Improvements in operational efficiencieso Excerpt from reference letter by FHC:  “He was asked to present a summary of findings to the executive management team and then to all the branch and line managers in a subsequent presentation. Both presentations were found to be on point in terms of content, context and delivery.” “The guidance, recommendations and feedback provided was quite helpful in assisting our team to reinforce systems and processes already implemented but not being consistently practiced as well as focus on corrective measures that needed to be implemented, based on the research findings.”Company Summary:• LMS provides management consultancy, market research and training services to large corporations in Jamaica. Major (active) clients include: Wisynco Group, Grace Foods and FHC Credit Union.

17 Worthington Avenue

While being Recruitment Manager at UCC, I worked with the team to achieve the following:- Increase conversion rates (Applicants vs. Registered Students) by 8% (2014 vs 2013).- Slow sales decline by 17% (2014 vs. 2013).- Develop 2015 Recruitment Sales Plan.- Co-managed Corporate Education Dept. (Professional Short Courses) with Marketing Director (Nov 2014 – Jan 2015)- Oversee training for Recruitment (Sales) team.- Assisted with setup of UCC Call Centre in collaboration with Marketing Director.

- Achieved an average of eighty percent (80%) of sales target each month. - Serviced existing Nestle customer accounts which included: Price Smart, Super plus Chain Stores in Kingston and Lees Food Fair Chain stores in Kingston.

Serviced Tijule customer accounts locally and overseas; this was done in liaison with other functional departments: production, quality control, administration, and packaging. This was done to ensure timely delivery of orders especially for overseas clients.

Mba, Marketing Management

MBA - Marketing Management

Bachelor Of Science (B.Sc.), Psychology

Activities and Societies: Advent Fellowship (SDA Fraternity)