Pierre Belperron Email & Phone Number

North Andover, Ma

Instruct all levels of drivers, from the newly licensed to law enforcement, in the art and science of crash prevention. Provide in-car one-on-one training in braking, steering, high speed obstacle avoidance and close quarters maneuvering.

Danvers, Massachusetts

Increased gross profit 30% and CSI 20% over three years. This was achieved through staffing changes, procedural adjustments to improve shop quality, protocol changes to increase customer satisfaction, more focus on training and attention to employee satisfaction. Performed all warranty processing, saving the department $30K/year in outsourcing costs. Hosted recurring workshops to enhance customer engagement. Organized and hosted Swedish Car Day at the Larz Anderson Museum, drawing 300 show cars and 1000 visitors.

Plaistow, Nh

Performed manager and service advisor duties in small service department including 4 technicians, one advisor and one general laborer. Responsibilities included shop production, scheduling, training, compliance and marketing.

Watertown, Ma

Ran a department of up to 24 employees. Primary responsibilities included compliance (state, federal, manufacturer), purchasing, employee training, hiring/firing, oversight of department operations, analysis of productivity and profitability, and preparation of monthly and quarterly reports.Secondary responsibilities included running service clinics, developing marketing/advertising, staging events such as Swedish Car Day, maintaining online and social media presence through a blog and Facebook, snow removal and building maintenance.

Bachelor Of Music, Cello Performance

Music