Pierre Simon Email and Phone Number
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• Information Technology Executive with +20 years of experience acquired in global companies of Automotive, Electrical, Retail and Telecom segments. • Strong expertise on both IT service management and IT projects (PMP and ITIL certified). • Very experienced on leading projects in hybrid IT environments with in house legacy systems and vendor ERPs. • Solid knowledge on Manufacturing environment including Lean continuous improvement guidance. • Experienced with Squads structured organization and Agile Scrum framework. • Managed teams with employees in various countries (US, Mexico, Brazil). My key skills and knowledge include: · Overall IT Management - Systems, Infrastructure, Telecom, Network, Servers, Security. · Working at different environments: Company HQ, Regional HQ and Manufacturing plants. · Experienced with Squads structured organization and Agile Scrum framework. · Planning, monitoring and optimizing the IT Budget. · Deploying locally the Global IT Strategy. · Strong leadership skills. · Influence skills to connect multiple stakeholders. · Multicultural Team management. · Communicating across organizational boundaries – from engineers through senior managers. · Self-organized and process oriented, with the ability to meet deadlines. · Vendor Management. · Solid IT Project Management skill. · Experienced with Agile framework for build & run approach · Delivered projects to business functions: Supply chain, Sales, Finance, Manufacturing, Engineering. · Project Portfolio: Acted as PMO for a Business worldwide scope. · IT Service Delivery using ITIL V4 to ensure the value creation and best customer experience. · Monitored metrics, published Balanced Scorecard and performed Corrective Actions. · Deployed Lean culture within IT teams. · ERP (SAP and Oracle EBS). · Manufacturing, Retail, Engineering and Quality IT Systems. · Experienced with databases Oracle and MSSQL. · Mission critical systems with high volumes and 24x7 operations.
Leroy Merlin Brasil
View- Website:
- leroymerlin.fr
- Employees:
- 65958
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Gerente De Serviços De TiLeroy Merlin BrasilState Of São Paulo, Brazil
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It Service ManagerLeroy Merlin Brasil Nov 2016 - PresentSão Paulo Area, Brazil• Managed the IT services teams including Service Desk, Field Services, Workspace, SAP Support and Governance. • Implemented a Build & Run approach with the N2 Support team acting within the different Squads. As a result it divided by 2 the mean time to resolve the bugs. • Deployed Agile and Lean practices within support teams such as Scrum ceremonies, Kanban, Visual Management and Standard Work to ensure the value creation and the customer focus.• Setup the NPS (Net Promoter Score) as the primary Support team performance indicator, increased the NPS from 60 to 80 points and resolved 52% of incidents related to E-commerce deliveries within 2 hours. • Developed a shift-left strategy through industrialization of knowledge transfers within N3, N2 and N1 support levels.
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It Manager | It Systems Manager | Business PartnerEaton Aug 2007 - Feb 2016São Paulo Area, Brazil• Managed a team of project managers and business analysts located in US, Mexico and Brazil. • PMO for the Vehicle Group worldwide promoting a project management culture.• Executed strategy to migrate local applications to common/standard platforms (Oracle ERP, Enovia, global data center hosting).• Acted as an internal ISO/TS auditor for manufacturing facilities and as an Eaton Business System internal examiner. Implemented Admin/Office Lean practices. -
It Production Manager | It Project ManagerSms Feb 2005 - Jul 2007São Paulo Area, Brazil• Managed a support team on mission critical systems with high processing volumes and 24x7 operations.• Planned and controlled Telecom Interconnection and Billing processes, handling 1.3 billion call records a month (Network Interconnection), and generating 10MUSD invoicing (Co-Billing).• Implemented ITIL methodology to control production environments and rationalize processes. -
It ManagerIntelig Telecom Aug 2000 - Aug 2004Rio De Janeiro Area, Brazil• Coordinated the implementation of major upgrades for the CRM (Clarify) and Billing system (Arbor): Synchronized the tasks between Development/Integration teams (Alcatel), testing team (PWC) and Production team to implement the changes with no disruptions for the Call center and the Invoicing cycles. • Ensured the correct execution and results of IT Production processes: Planned and controlled 100 production routines in Billing, CRM, Data Warehouse and SAP systems, included in the company’s 26MUSD/month revenues cycle. -
It Project ManagerSchneider Electric Sa Sep 1992 - May 2000Grenoble Area, France• Managed 8 Finance software implementations worldwide - Schneider sites of Argentina, Colombia, Venezuela, Turkey, and in 4 subsidiaries in France,• Conducted ERP support missions -Schneider sites of Indonesia, India, Saudi Arabia, Egypt, Morocco, South Africa, Peru, and Spain -Survey the current setups, developed Budget Reporting, and applied knowledge transfer to local Finance teams. -
It System AnalystLegrand Aug 1991 - Jun 1992São Paulo Area, Brazil• Worked on projects of shop floor automation (Inventory, data collection)
Pierre Simon Skills
Pierre Simon Education Details
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Corporate Management -
Institut Cimes, Grenoble - FranceIndustrial Project Engineering -
Information Technology
Frequently Asked Questions about Pierre Simon
What company does Pierre Simon work for?
Pierre Simon works for Leroy Merlin Brasil
What is Pierre Simon's role at the current company?
Pierre Simon's current role is Gerente de Serviços de TI.
What is Pierre Simon's email address?
Pierre Simon's email address is pi****@****ail.com
What schools did Pierre Simon attend?
Pierre Simon attended Fundação Getulio Vargas, Institut Cimes, Grenoble - France, Université Paris Sud (Paris Xi).
What are some of Pierre Simon's interests?
Pierre Simon has interest in Children, Education.
What skills is Pierre Simon known for?
Pierre Simon has skills like Erp, Itil, Oracle, Pmp, Team Management, Pmbok, Business Intelligence, Project Management, Management, Pmo, Crm, It Management.
Who are Pierre Simon's colleagues?
Pierre Simon's colleagues are Carolina Ramos, Vanessa Guimarães, Patrícia Moreira, Ataide Dias, Theo Walczak, Innokentii Gutman, Marie Lp.
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Pierre Simon
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