The company mission is to provide quality customer centric professional services for private and government sector clients to help them achieve their strategic business goals. Service offering includes: • Project Management• Project Recovery• Senior Management temporary replacements• Management Consulting • Training

• Managed 11 Global Functions (HR, Finance, Legal, Global Trade, Data & Analytics) IT projects valued at $35 000 to $681 000,• Took over two of these 11 projects valued at $562,000 and $681,000 respectively as they were in trouble and needed to be recovered,• Managed the assigned project teams which can include the participation of Enterprise & Solution Architects, Data Governance Specialists, Business & Functional Analysts, Lawyers, Infrastructure and Cybersecurity Specialists, Developers, Procurement Specialists as well as Business subject matter experts.• Managed relationships with external IT vendor such as Rizing (an SAP Partner), Dataiku, Thompson Reuter and CGI during the course of the projects. Technologies/Frameworks – SAP SuccessFactors human capital mgmt., Dataiku AI platform, Amex GBT Neo travel booking tool, Waterfall & Agile Project Mgmt. Methodology, Agile MethodologyTools – ServiceNow, Google Workspace, Microsoft Project, PowerPoint, Excel, Atlassian (Jira, Confluence)

• Delivered a $2 400 000 project for the replacement of the current network management tool by a new IQGeo collaborative geospatial network management solution better suited for fiber network management,• Delivered several application development projects to update current inhouse and 3rd party network asset management applications to be used for optical fiber network management.• Chair of the senior management steering committee for the IQGeo Deployment Project, • Managed the assigned project teams which can include participants from Solution and IT Architect teams, SW & Systems Engineering, Network Operation, Maintenance and Construction, Production, IT Operations, IT Security, Customer Support and Procurement,• Volunteered to be part of an initiative to evaluation current processes and their associated project deliverable templates to enable a better harmonization of processes following the merger of two independent project management departments.Technologies/Frameworks – IQGeo geospatial productivity & collaboration platform, Smallworld Network Inventory, Openstack, PostgreSQL, Citrix Endpoint Management, Waterfall Project Mgmt. Methodology, Agile MethodologyTools - SAP, Microsoft Office, Microsoft Project, Microsoft Teams, Excel, SharePoint, Atlassian (Jira, Confluence), Fogbugz

• As Project Manager, delivered more than 40 SW/HW implementation projects valued at $150,000 to $4,000,000 each with duration ranging between 6 to 24 months,• Took over and recovered 2 problem projects valued at $250,000 and $1,100,000 respectively, • Provided operation estimates and RFQ response materials per the FleetMind bid process, • Managed the Professional Services, Customer Support, Production and Supply Chain teams, • Updated internal operating processes to maintain an effective “right sized” delivery framework,• Initiated and managed business partnerships with several installation service providers,• Trained and supervised our service provider technicians through their installations of FleetMind mobile computer devices in our customer truck fleets, • Administered Salesforce CRM for the department.Technologies/Frameworks – Mobile Windows Tablets and Hand Held devices, Wi-Fi Access Point, GPRS /3G / 4G technologies, Intelligent RFID reading systems, Truck DVR camera systems, Truck scale systems, Telogis Navigation System, RouteSmart Route Optimization Software, ECM SAE J1708/J1939, GPS vehicle tracking devices, Microsoft Azure, C++, C#, Java, Angular J, Windows SQL, .NET Framework, HTML, RESTful web services, Scrum Framework, Waterfall Project Mgmt. Methodology,Tools - Salesforce, Atlassian (Jira, Confluence, Trello), Microsoft Office, Microsoft Project, Visio, Excel, Dropbox, Swagger UI, Google Sheets, TightVNC, VNC Viewer, WebEx,

• Headed several software development projects for our server application suite, our in-house mobile computing platform and our Windows mobile tablet,• Implement new project planning and reporting processes for more predictable delivery targets,• Implemented new processes between R&D and the Customer Support teams to promote stronger collaboration,Technologies/Frameworks – Mobile Windows Tablets and Hand Held devices, Wi-Fi Access Point, GPRS, 3G technologies, Intelligent RFID reading systems, Truck scale systems, ECM SAE J1708, GPS vehicle tracking devices, C++, Windows SQL, .NET Framework, HTML, Waterfall Project Mgmt. Methodology,Tools - Salesforce, Microsoft Office, Microsoft Project, Visio, Excel,

• Implemented new, more collaborative product & services delivery processes as well as a new operation dashboard for reporting to the senior management team,• Provide mentoring and coaching to project management and professional service staff, • Escalation point for customer issues stemming from the active portfolio of projects and Customer Support,• Manage the Project Management Office, Clients Services professionals, SW Engineers, Deployment Specialists and the Customer Support teams,• Provide estimates and required proposal materials per the Nakisa bid process. Technologies/Frameworks – SAP HRM, ABAP, Oracle, Tools – Microsoft Office, Microsoft Project, Visio, Excel,

• Define and lead an organizational change initiative involving over 500 IT professionals for a duration of approx. 12 months,• Manage one of the newly created customer-centric Service Provisioning departments of 120 cross functional IT professionals to provision services per existing customer service level agreements,• Implemented a new Project Management team with new work processes (20 Project Directors and Project Control Officers) for client data center migration projects,• Implemented a new IT Detailed Engineering team with new work processes (20 senior IT professionals) for client data center migration projects & ongoing IT service provisioning per customer service agreement terms,• Manage the operational budget for our Vice-Presidency,• Initiate and manage external IT vendor relationships to support data center migration projects.Technologies/Frameworks – VMware /Windows /AS400 /Sun servers, Tivoli, SAN and NAS Storage, Cisco Networks, Call center IVR and ticketing systems, Data Centers, Cybersecurity, IBM mainframe, Waterfall Project Mgmt. Methodology,Tools - Microsoft Office, Microsoft Project, Visio, Excel, SharePoint

• Project Portfolio Manager for the department,• Took over and recovered a problem implementation projects valued at $250,000,• Took part in pre-sale customer meetings as deployment subject matter expert,• Provided mentoring and coaching to project management and professional service staff, • Escalation point for customer issues stemming from the active portfolio of projects,• Managed a cross-functional deployment team (up to 15 staff) of professionals including Project Managers, Business Analysts and Technical Deployment Specialist,• Provided estimates and required proposal materials per the Elix bid process, • Initiated and managed the business relationship with our Oracle & Genesys service providers.Technologies – Genesys CTI, Help Desk IVR, Oracle DB, VBATools - Microsoft Office, Microsoft Project, Excel.

• Headed a major Program for the introduction of a new Wireless Intelligent Network (WIN) product line over a period of 2 years,• As a special assignment, I took on the role of Program Planning Lead for a 2-year Strategic Program involving over 1000kmhrs in addition to heading the Integration & Verification project for this program,• Headed 5 SW Integration & Verification projects involving 40 to 60kmhrs each with durations of approx. 12 – 18 months within major feature release Programs,• Took over and recovered 2 problem SW Integration & Verification projects involving approx. 40kmhrs with durations of approx. 9 months• Headed 7 mobile switching office HW expansion projects with a total value of $3.5 million over a 2-year period• Implemented a new Wireless IN Product & Applications business unit, Project Office ($200M+ project portfolio).• Implemented a new System Management team with new work processes (15 senior engineers), Technologies/Frameworks – Mobile telephony switching, networking protocols (e.g. SS7 & IS-41), AMPS /TDMA /CDMA /GSM mobile technologies, Rational Unified Process (RUP) SDLC, PLEX, C, Corba, PROPS Project Management Methodology,Tools - Microsoft Office, Microsoft Project, EMP, Excel.

• Headed 9 major System Procurement Projects for the Canadian Navy with a total value of $37 million with individual durations varying between 2 to 4 years for initial deliveries, Technologies/Frameworks – Radar Systems, Electronic Counter Measures Systems, Waveguides, Waterfall Project Mgmt. Methodology, DOD Product and Documentation Standards Tools - Microsoft Office, Microsoft Project