Pierre Kasongo Email & Phone Number

Edmonton, Ab, Ca

Edmonton, Ab, Ca

Edmonton, Alberta, Canada

- Answered incoming calls to confirm if work orders had been received- Proofread request info for correct spelling and grammar- Dispatched service providers to do work requested- Confirmed with clients that we have received their work orders- Updated work orders with progress notes

We all have a unique way of being authentic to live our truth. Life lessons, values we uphold, and many other factors define our identity. During each episode of Truth Be Told, my guest and I will have a candid conversation about how to be genuine and authentic to live their truth. Hopefully, the guest will inspire you to live your truth.

- Booked Covid-19 vaccines in French and English on behalf of the Government of Ontario's Provincial Vaccine Booking Line using Salesforce- Received incoming calls via Amazon Connect- Answered questions about appointments, vaccines, symptoms, and other covid-related issues.- Rescheduled appointments when necessary- Assessed clients' situations and guided them based on their scenarios- Located the nearest vaccination centers to their homes- Referred them to the next step of action according to their qualifications- Sent vaccine receipts by email upon requests

- Transcribe videos to include close caption- Translate videos where topics have a wide variety from educational, entertaining, religion, art, etc

Edmonton, Canada Area

- Folded and hung clothes at the proper location of the store- Helped customers with all store inquiries- Restocked sales floor with additional merchandise

Edmonton, Canada Area

- Moved store merchandise between sales floor and warehouse- Disposed of garbage into compactor- Loaded customers' newly purchased home appliances into vehicles

Edmonton, Canada Area

- Started as Management Trainee in the Sales Training Program- Write rental agreements to multiple customers per day- Sold extra features for an outstanding car rental experience- Audited rental agreements- Communicated with body shops to be updated about our vehicles' repair and maintenance status- Used Moneris transactions machine for debit card and credit card transactions- Liaised with the insurance department for insurance rentals updates- Promoted to Assistant Branch Manager in July 2012- Supervised daily operations of a branch with over 100 vehicles- Mentored staff members to be eligible for promotion and to deliver outstanding customer- Oversaw our branch's fleet to that maintenance is done regularly and costs are low- Eased and strengthened relationship with our major business accounts- Dispatched drivers to pick up or drive back customers to the needed location- Submitted staff hours in addition to approving vacation request

Bachelor Of Arts - Ba, Psychology

High School, High School/Secondary Diplomas And Certificates