Ruben Pierre Email & Phone Number

New York, United States

• Operate CLEAR equipment and technology to register new members and provide an expedited check-in for current members.
• Checking in: High volumes of customers trafficking an event.
• Support customers with any questions/concerns.
• Providing information about CLEAR by applying critical thinking and organizational skills to implement the best strategies during high-volume lines to expedite customer check-in.
• Report suspicious activity or objects noticed during check-in to authorities and managers.

• Managed and enhanced the behavior of individuals eighteen years of age and older one-on-one; provided work support on the job; led a debriefing session with parents and clients regarding the workday and areas needing.
• Support clients with activities to guarantee engagement using detailed practices.
• Maintained client safety throughout working hours and breaks; performed client management duties.
• Arrange transportation for the client to arrive at each job site on time.

• Provide direct care to adults with autism.
• Maintaining and cultivating relationships with clients to build trust and enhance their independence and self-advocacy skills.
• Perform behavioral management techniques and crisis intervention strategies when necessary.
• Submitting an electronic written weekly assessment of each client to track progress.

Avenel, New Jersey, United States

• Diagnosed and fixed problems with technology (hardware and software), desktop computers, laptops, printers, and peripherals.
• Worked with team members to identify and implement process improvements
• Offered troubleshooting and technical help desk support to a wide range of employees throughout the facility.
• Handled support requests and questions following the service level agreement parameters.
• Performed routine system backups and data recovery as needed.

• Handle and oversee administrative duties as well as incoming and outgoing phone calls, emails, and paper mail. Assemble correspondence, notes, emails, bills, and reports.
• Arrange and plan community members' and foundation staff meetings and conference calls.
• Help with the logistical planning of the organization's annual events, such as creating marketing materials, announcements, volunteer registration and registration information, vendors, and participant and incentive.
• Use the Dousing system to create connections with contracts and keep an updated contact database.

New York, New York, United States

• Handled incoming and outgoing correspondence; emails, paper mail, memos and phone calls
• Coordinated and led portion of team meetings and conference calls with data department
• Performed internal administrative tasks; memos, emails, invoices, reports

Woodbridge, New Jersey, United States

• Entered and updated data into the company's database, ensuring accuracy and completeness
• Performed regular data quality checks to identify and correct errors or inconsistencies
• Migrated all of company's data from paper documents to a computer database
• Collaborated with cross-functional teams to resolve data discrepancies and participated with implementation of new data processes
• Trained and mentored new team members on data entry procedures and best practices

Piscataway, New Jersey, United States

• Installed and configured networking devices, workstations, servers, and other hardware and software under client specifications.
• Updated firmware, patches, and system upgrades to increase system security and stability.
• Performed extensive hardware and software diagnostics to find and fix issues.
• Replaced CMOSS batteries and increased SSD and RAM on several laptops.

Elizabeth, New Jersey, United States

• Used inventory control software to log information.
• Organized inventory in the stockroom
• Checked items received against the shipping invoice to ensure the shipment is accurate.

Garwood, New Jersey, United States

• Provided technical support by researching and answering questions, troubleshooting problems, and maintaining workstation.
• Maintained all guest records through DataTrak.
• Built rapport with customers by asking probing questions and utilizing effective listening skills.
• Processed all POS transactions

Linden, New Jersey

• Represented the general manager during evening hours. Made decisions successfully resolving guests concerns to the guests
• Handled all incoming calls and promptly respond to inquiries via email and telephone.
• Provided technical support by researching and answering questions, troubleshooting problems, and maintaining workstation.

Scotch Plains, New Jersey

• Assisted the dietary manager with inventory, finances and menu planning.
• Utilized exceptional customer service skills to be compassionate while working with the assisted living population.
• Prepared and delivered meals to patients while also being customer-oriented.

Bachelor Of Science - Bs, Computer And Information Sciences And Support Services

Activities and Societies: • Member of Africana Studies Organization • Rowan University NCAA Collegiate Football AthleteRowan University.

Associate Of Science - As, Computer Science, 3.00

• Graduated with Award and Honor: Vice President Dean's List