Ensuring all of the general administrative aspects of clients accounts are in place and running smoothly.Working closely with all team members, to ensure that all of the essential account management materials (e.g. status reports, action lists, call notes, etc.) are accurate and up-to-date.Writing a range of materials, including press releases, meeting notes, research write-ups.Building and maintaining relationships with internal customers in other departments, such as reward analyst team, finance, and IT and working effectively with them to ensure account teams are obtaining the information and support their needs.

Responsible for collating data from multiple sources and placing them into one report for easy lookup.Reproduced designs, which could be changed as required by marketing. This involved attention to detail to enable exact representation to be made.Answered phones and took messages for other team members.Worked with other departments as requested. For example: updated organisation charts for Human Resources.Collaborated with other department to help organise the all staff summer BBQ at a local venue.