Piers Hooper

Piers Hooper Email and Phone Number

Billing Manager at Voiceflex @ Advania UK
Piers Hooper's Location
London, England, United Kingdom, United Kingdom
Piers Hooper's Contact Details

Piers Hooper work email

Piers Hooper personal email

n/a
About Piers Hooper

Billing Manager with over five years of experience working within telecommunications since starting as a Billing Analyst. Now manager of the Bureau department at Union Street Technologies.Skilled in Analytical Skills, Billing software, Customer Service, Account Reconciliation, Customer Satisfaction, Microsoft Office and Maximizing revenue.

Piers Hooper's Current Company Details
Advania UK

Advania Uk

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Billing Manager at Voiceflex
Piers Hooper Work Experience Details
  • Advania Uk
    Billing Manager
    Advania Uk Oct 2024 - Present
  • Giacom
    Professional Services Engineer
    Giacom Nov 2023 - Oct 2024
  • Voiceflex
    Billing Manager
    Voiceflex May 2023 - Nov 2023
  • Union Street Technologies Ltd
    Customer Success Manager
    Union Street Technologies Ltd Nov 2020 - May 2023
    London
    The main purpose of the role is to become a trusted advisor to our customers and help manage every aspect of the post-signing new client relationship.In addition to their primary function as Customer Success Manager is responsible for developing customer relationships that promote retention and loyalty. The job is to work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction.
  • Union Street Technologies Ltd
    Bureau Manager
    Union Street Technologies Ltd Apr 2019 - Nov 2020
    London, United Kingdom
  • Ics Communications
    Billing Manager
    Ics Communications Mar 2018 - Apr 2019
    Camberley
    1 Year Contract
  • Channel Telecom
    Wholesale Billing Manager
    Channel Telecom Jul 2017 - Mar 2018
    London, United Kingdom
  • Channel Telecom
    Wholesale Billing Analyst
    Channel Telecom Aug 2016 - Jul 2017
  • Virocom
    Billing Administrator
    Virocom Jan 2014 - Jul 2016
    London, United Kingdom
    Billing Responsibilities including Customer dispute resolution, SQL queries, Stored procedures, CDR analysis/reconciliation, Invoice reconciliation at wholesale/retail. Also part of a 3 man systems team which provide IT support to the company where I am first level of support.
  • Card Factory
    Assistant Manager
    Card Factory May 2012 - Sep 2013

Piers Hooper Skills

Customer Satisfaction Microsoft Office Outlook Time Management Customer Service Teamwork Abillity Software Analysis Account Reconciliation Bill Reconciliation Microsoft Sql Server

Piers Hooper Education Details

  • Bishop Challoner Boys School
    Bishop Challoner Boys School
  • Bishop Challoner Sixth Form
    Bishop Challoner Sixth Form

Frequently Asked Questions about Piers Hooper

What company does Piers Hooper work for?

Piers Hooper works for Advania Uk

What is Piers Hooper's role at the current company?

Piers Hooper's current role is Billing Manager at Voiceflex.

What is Piers Hooper's email address?

Piers Hooper's email address is pi****@****m.co.uk

What schools did Piers Hooper attend?

Piers Hooper attended Bishop Challoner Boys School, Bishop Challoner Sixth Form.

What skills is Piers Hooper known for?

Piers Hooper has skills like Customer Satisfaction, Microsoft Office, Outlook, Time Management, Customer Service, Teamwork, Abillity Software, Analysis, Account Reconciliation, Bill Reconciliation, Microsoft Sql Server.

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