Pieter Bednar Email & Phone Number

Wilmington, De, Us

Wilmington, Delaware, Us

Ticket Operations:-- Create and manage the department's overall budget, including individual and team revenue goals-- Sell and service groups, season tickets and single game tickets-- Manage, lead and train ticket sales staff-- Oversee the building of all events in the ticking system, including seating manifests, price tables, holds/kills, discounts, pre-sales, etc. Set up various ticket discount and/or promotions as required for events-- Work with the General Manager to track attendance for all events, including pre-sales, walk-ups, promotions, discounts, etc.-- Coordinate the ordering of all season tickets and group client promotional gifts-- Report daily, weekly and monthly salesClient Services:-- Manage the tracking, reporting and fulfillment of all Blue Rocks corporate partnership agreements, ensuring that the contracts are serviced at the highest level possible-- Assist with ad copy procurement, to ensure that all deliverables (signage, print, giveaways, etc.) are received on or ahead of schedule-- Track and report weekly, monthly and annual corporate sales, remaining inventory and important deadlines-- Distribute a personalized monthly newsletter to corporate partners about future stadium events, season updates, corporate partner appreciation events and more-- Assist in guiding the Director of Web & Creative Services in the creation of annual advertising brochures, proposal presentations and end-of-season proof-of-performance decks

Wilmington, Delaware, Us

-- Manage the tracking, reporting and fulfillment of all Blue Rocks corporate partnership agreements-- Assist with ad copy procurement including but not limited to signage, print, and giveaways-- Assist in the creation and distribution of annual advertising brochure, proposal presentations and end-of-season proof-of-performance decks-- Maintain a healthy book of business while continuing to prospect, pitch and close group sales opportunities whenever possible

Wilmington, Delaware, Us

-- Responsible for selling a full complement of tickets, including season, groups and premium seating-- Coordinated multiple theme nights, including the Scout Sleepover, which sold out in its first edition post-Covid-- Worked with local businesses, non-profits and youth organizations to provide an enjoyable experience at the ballpark-- Contributed to the Group Sales department surpassing pre-Covid revenue numbers with over $140,000 in sales

San Francisco, California, Us

-- Provide world-class service to our event organizers and attendees via phone, email, and chat from over 180 countries worldwide-- Be an expert on Eventbrite features and processes-- Provide instruction and tutorials about our service to existing customers-- Represent the voice of our customers by owning their issues and escalating to appropriate channels by interfacing and collaborating with other internal teams

-- Manage a team of Customer Service Representatives to ensure that all aspects regarding ticket inventory are covered-- Serve as point of contact for high value accounts to ensure that Customer Service standards are being met and adhered to-- Handle any problems that may have come from ticket consignments being canceled or mishandled and in turn needing to replace tickets that have sold-- Coordinate between departments within the company to allow for increased business opportunities and company growth

-- Address incoming phone calls and emails from customers and clients regarding ticket inventory, billing, payment and processing-- Collaborate with coworkers to ensure that coverage is maintained throughout the day across phone lines and emails-- Ensure that all ticket consignments are processed timely and accurately and correcting any errors that were made

-- Developed and implemented a social media strategy focusing on increasing company's social media presence.-- Developed and maintained numerous social media accounts, including live coverage of events.-- Managed multiple email campaigns.-- Involved with the content management for company blog.

-- Responsible for receiving and processing orders-- Assigned daily tasks for fellow employees and ensured that tasks were completed-- Handled up to $250,000 in monthly sales while performing daily closing tasks

Laval, Québec, Ca

-- Performed daily opening tasks-- Maintained inventory through receiving and placing orders-- Offered position of Assistant Manager prior to changing jobs

Chicago, Il, Us

-- Recognized for excellence in enrolling customers in Rewards Program-- Responsible for restocking items that were not purchased or returned by customers

Beverly, Massachusetts, Us

Work as a peer tutor that is certified by the College Reading and Learning Association. Focus on tutoring sport management classes.

Watertown, Ma, Us

-- Organized strategic marketing through the use of 5K Run/Walk events and social media. -- Conducted pre-event research regarding course and vendor options for 5K events, both domestically and internationally. -- Involved with on-site management for six 5K events in Orlando, Boston, Chicago, Philadelphia and San Diego. -- Developed post-event metrics to share with clients highlighting the branding impressions and web traffic created by the 5K event.

Watertown, Ma, Us

-- Organized strategic marketing through the use of 5K Run/Walk events and social media. -- Conducted pre-event research regarding course and vendor options for 5K events, both domestically and internationally. -- Involved with on-site management for six 5K events in Orlando, Boston, Chicago, Philadelphia and San Diego. -- Developed post-event metrics to share with clients highlighting the branding impressions and web traffic created by the 5K event.

Lynn, Massachusetts, Us

-- Executed ticket sales calls to businesses and organizations trained by Greenburg Sports Group.-- Coordinated a concession stand, including setup, clean up and inventory.

-- Supervised 10 - 40 campers, ages 8 to 18 for weeklong sessions.-- Trained in low ropes course.-- Planned daily worship activities and recreational activities.-- Received Wilderness First Aid Certification.

Master Of Science - Ms, Sport And Fitness Administration/Management

Bachelors, Sport Management, Computer Science