I’m excited to share that I am now a part of team Actabl! ALICE, Hotel Effectiveness, ProfitSword, and Transcendent are building the first and only integrated operations and business intelligence solution in the hospitality industry.

-Managed logistics, communication and execution for committee-Oversaw development of committee charters and measurable success metrics-Managed the selection process of owner volunteer committee members annually -Scheduled, led and facilitated multiple high volume orientations-Collaborated with Director, Working Groups and Meeting Planning/scheduling-Managed invitations, documentation, minutes, follow up action items -Ensured Roberts Rules of Order were used during all committee meetings-Managed application processes, reporting, follow-up and process improvement-Managed standard vetting and advice and counsel process, ensuring accurate-Maintained all non-disclosure agreements as it relates to confidential information-Ensured positive member engagement with IHG Owners Association/members-Maintained ongoing communication with the Online community and engagements-Represented the IHG Owners Association at industry events, trade shows and conferences

-Managed logistics, communication and execution for committee members and IHG leadership-Managed 7,000+ tasks for 210 hotels within Hotel Opening Manager (HOM)-Tracked all elements hotel openings from license execution to opening day and 6 months post-Delivered consulting calls with all owners to set the stage for expectations and project life span-Prepared owners for pre-sell activation and and requirements before launch-Consulted and trained key staff, General Managers and Director of Sales on resources -Provided phone consultations throughout the Hotel Opening Process, -Information regarding brand initiatives, hotel standards and operations -Inventory management, and service and quality planning, rates-Ensured hotels were prepared for Holidex Plus/PERFORM-Designed and developed training and certification materials for new hires-Developed Hotel Opening Manager processes and presentation deck used for internal use-Facilitated learning for departments regarding how to utilize and update HOM-Responded and resolved internal and external inquiries regarding, complaints-Project management in organizing and curating current up to date portfolio of hotels-Generated and analyzed monthly Manager reports to assess region activities and opportunities-Monitored, identified, and implemented changes to existing Hotel Opening plan-Consulted with owners and operators on preparing their hotel for successful opening -Created and distributed official Name, Inn Code, and Operations, Gap analysis-Acted as the primary liaison between HOST Manager and all related internal personnel (i.e. Franchise Sales, Field Services, Property Improvement Consultants, Quality Consultants, Sales Development Regional -Directors, IT, HPS, etc.) to ensure a consistent line of communication during the opening process