Development and strategic planning of content for the company's digital channels; formulation of briefs for images and videos in line with the platform's positioning; implementation and oversight of social listening initiatives; tracking metrics and KPIs, and generation of performance reports.

Coordination of the content area for social networks; development of organic content for the company channels; Content planning and monitoring of metrics; performance reporting of organic channels; supervision of recordings for Youtube and assistance in the preparation of guidelines.

Content development and planning for clients' digital channels; strategic planning of digital communication and inbound marketing (channels used, brand diagnosis and digital presence, planning of email marketing campaigns and Facebook Ads); content development for Blog, E-mail Marketing and Landing Pages; project management and customer service.Clients attended: Aoki Media, Cosy, JNTO, Consulate General of Japan in São Paulo.

Content development for the client's social networks; texts development for the client's Blog; e-mail marketing and landing pages development for lead generation; strategic and performance reports elaborations; digital marketing consulting role for new and current clients, analyzing its social networks and online actions in order to provide suggestions for improvements and business opportunities. Clients: UNISAL, UNESP, Estúdio Capanema, Aoki Media, JNTO, General Consulate of Japan in São Paulo.

Monitoring of the client's and competitors' main social channels, elaboration of monthly reports about performance, social channels and listening, analysis of the client's online actions, suggestions and planning of new actions based on the results collected in reports.

Implementation and programming of campaigns on Facebook and Instagram, account creation and investment credit releases to major clients, assistance in new products tests and optimization of tools and processes.- Conducted and improved new processes for credit applications for big clients, regarding Salesforce's new guidelines for payments and business registries in LATAM, in partnership with the Financial Team- Conducted several Facebook and Instagram campaign's analysis, enhancing processes and testing new products- Improved GSS Delivery Scores and enhanced campaign processes by direct contact with clients and agencies

Update of the Google Maps' internal system, elaboration of performance reports, data review and training of new employees.- Improved the Google Footprints project by achieving a score of more than 15,000 new listings- Started a project for reviews of listings, analytical reports and employees' performance- Conducted training sessions for new employees, both analytical and operational processes

Social Media planning and analysis; ads reviser; support to Media department; review of texts and ads, development of content to the agency's social network profiles; liaise between the clients and the agency; helping in the development of presentations, briefings and organizing meetings

Maintenance of the company's social media profiles; development of relevant content to Fnac's clients on Facebook and Twitter, development and planning of online campaigns; support to the CRM and Trademarketing departments on reports and presentation elaborations.- Generated an organic growth of 100.000 likes in Fnac's Facebook page by proposing new ways of communication and developing new contents- Conducted meetings with clients and planning sessions for online and offline mixed campaigns- Constructed and implemented the social media and digital marketing workflow and best practices for the company's offices in Brazil- Improved the Customer Service department by organizing training sessions for Social Media usage and best practices

Update and maintenance of the company's online profiles, creation of texts and articles for the association's Blog and social media profiles; update the benefits offered to alumni members, renewing partnerships with products and services companies that may be interesting to the associates.