Pilar Cladera

Pilar Cladera Email and Phone Number

Sales, Marketing & Communications | Radio, travel & tourism | Brand development & repositioning | Postgraduate in CRM & Marketing Automation @ MALLORCA SUNSHINE RADIO
palma de mallorca, balearic islands, spain
Pilar Cladera's Location
Palma, Balearic Islands, Spain, Spain
Pilar Cladera's Contact Details

Pilar Cladera personal email

Pilar Cladera phone numbers

About Pilar Cladera

I am passionate about Marketing focused on Services and Sustainable Development. My mission is to position the brand and the image of the companies I work with, expressing their best version with innovative communication strategies, adapted to each of their audiences.I have more than 15 years of experience in the services branch, leading the Marketing, Advertising, Design and Communication areas of several brands. I graduated in Tourism, and subsequently graduated in Advertising and Public Relations, specialising in B2B and B2C communications. I have a postgraduate degree in CRM and Marketing Automation in Salesforce.

Pilar Cladera's Current Company Details
MALLORCA SUNSHINE RADIO

Mallorca Sunshine Radio

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Sales, Marketing & Communications | Radio, travel & tourism | Brand development & repositioning | Postgraduate in CRM & Marketing Automation
palma de mallorca, balearic islands, spain
Employees:
5
Pilar Cladera Work Experience Details
  • Mallorca Sunshine Radio
    Sales, Marketing & Communications
    Mallorca Sunshine Radio Apr 2024 - Present
    Palma De Mallorca Y Alrededores
  • Das Inselradio Mallorca
    Sales, Marketing & Communications
    Das Inselradio Mallorca Apr 2024 - Present
    Palma De Mallorca Y Alrededores
  • Fergus Group
    Cmo | Marketing Director
    Fergus Group Aug 2022 - Feb 2024
    Palma, Islas Baleares, España
    • Create, implement and manage the Marketing and Communication Plan, based on studies and market data to reach each of the target audiences of the different FERGUS Group business lines.• Identify the Buyer Persona profile of each business line, so the Customer Journey during the different stages of the customer booking and staying process.• Develop, execute and monitor the CRM strategy (Salesforce) through segmentation, automation and personalisation of messages for each business line.• Set objectives and describe key performance indicators (KPIs) to measure the success of the actions implemented in the different channels.• Manage all issues of the Group's brands to ensure cohesive, effective and consistent messages between destinations, products and properties, in line with the standards and guidelines of the different corporate brands.• Implement strategic alliances, sponsors and collaborations with third parties aligned with the positioning, values and attributes of the Group.• Strategise, lead and manage relationships with all partners and marketing, CRM, branding & PR agencies.• Develop, monitor and maintain the Group's annual Marketing and Communication budget.• Lead the planning, development, execution and administration of the strategic content plan, whether digital, audiovisual, printed or collateral.• Work with Ownership, CEO and Steering Committee to ensure a consistent marketing strategy, communication messages and brand integrity through presentations, graphic and audiovisual material, advertising, events, programs, etc.
  • Hotels Viva
    Marketing Director
    Hotels Viva Feb 2017 - Aug 2022
    Alcudia, Mallorca
    • To lead the areas of Marketing, Advertising, Design and Communication of the three brands of the group: Hotels VIVA, Vanity Hotels and Predi Son Jaumell Hotel Rural.• Projecting the company's values and culture after the rebranding of the main brand.• Increasing market share by developing online and offline marketing and communication plans and programmes for each product, both for the online and offline marketing and communication plans and programmes for each product, both for B2C and B2B clients, providing me with an integral 360º management.• Maintaining relations with internal and external customers, organising and developing specific programmes and the company's presence at events, tourism fairs and marketing and communication campaigns.• Provide short, medium and long-term market forecasts and reports. Influence current and future product uses by determining and assessing current and future market trends.• Achieve financial objectives by preparing and monitoring an annual budget.• Contribute to my team's effort, achieving related results as needed.
  • Iberostar
    Ecommerce Sales And Communications Senior Manager
    Iberostar Mar 2016 - Sep 2016
    Palma Y Alrededores, España
    • Define and manage content strategy, campaigns and offers on iberostar.com, involving eCommerce, Business Intelligence, Back Office, Commercial, Revenue and Operations teams, so get a comprehensive view of operational and on-line sales results.• Develop two major projects: - Capture, hold and sales optimization of IBEROSTAR Partners Program accounts- Reactivate online co-branding agreements with other companies that allow positioning our brand and improve sales conversion.• Support the traffic department at iberostar.com with the Affiliation program, Display and Retargeting campaigns to achieve the traffic and online sales targets. Manage and develop an online Marketing strategy to optimize campaigns, by controlling budget, analytics and performance.
  • Airberlin
    Marketing Manager Spain And Portugal
    Airberlin May 2011 - Mar 2016
    Palma Y Alrededores, España
    • Develop, coordinate and implement marketing and advertising campaigns on/ offline, targeting B2B / B2C segments to increase sales and brand awareness.• Select, negotiate and maintain partnerships with mass media and the most relevant institutions and tourist board offices of the country.• Create design briefings and communication with the creative agency about new concepts and ideas (salesblitz, brochures, promotional material) to ensure impact and recall of the campaign.• Process planning and content of newsletters related about product information and relevant updates for B2B/ B2C users.• Develop, monitor and manage the allocated budget under efficiency and resource optimization standards (incl. merchandising and stock).• Design the participation in major trade fairs, exhibitions and ad-hoc events (eg. launching new routes, workshops, training days) for each target group.• Coordinate and ensure the necessary support from the various departments of the headquarters of airberlin in Germany in special projects (press trips, fam trips, TV shows, etc).• Issuing and managing travel vouchers agreed in marketing and sales.• Analyze of campaigns, assess and control the results thereof.
  • Sol Melia
    Online Marketing, Planning And Analysis Executive
    Sol Melia Jul 2010 - May 2011
    Palma Y Alrededores, España
    Plan, coordinate, consolidate and analyze all activities and information generated by the website solmelia.com, to ensure compliance with the department's internal processes in order to optimize resources and actions of the Market Development.
  • Barcelo Hotels & Resorts
    Técnico Help Desk B2B
    Barcelo Hotels & Resorts Jan 2010 - Jun 2010
    Palma Y Alrededores, España
    Upgrade corporate and large accounts agreements in the area of e-Distribution & Revenue Management, as well as providing care and support to companies and hotels in the group in the implementation of new electronic tools. Handling various e-Commerce systems, SAP and CRM.
  • Air Europa & Futura International Airways
    Cabin Crew Member
    Air Europa & Futura International Airways Jul 2003 - Aug 2009
    Palma Y Alrededores, España
    Cabin Crew member operating short, medium and long haul flights in multicultural teams of between 4 and 12 flight attendants from different bases of Spanish territory and abroad. Alternating periods of recruitment between the two airlines.
  • Jetair Spain
    Air Broker - Consultant
    Jetair Spain Jul 2005 - Aug 2008
    Palma Y Alrededores, España
    Lead and manage aviation projects worldwide including highlighted search and freight of all types of aircraft and helicopters, quotations, business development and marketing campaigns, operational monitoring of flights and quality audits of collaborating companies.

Pilar Cladera Skills

Tourism Mercadotecnia En Medios Sociales Commercial Aviation Online Marketing Catalan Estrategia Empresarial Consultancy Trade Shows Outdoor Advertising Supplier Negotiations Brand Awareness Comunicaciones De Marketing Sales Support Estrategia De Mercadotecnia Market Research English Translation Advertising Promotions Magazine Advertising Strategic Planning Publicidad En Internet Hotels Hospitalidad Trade Marketing Marketing Turismo Contract Negotiation Market Analysis Mercadotecnia Marketing En Internet Benchmarking Product Development Marketing Communications German Airlines Radio Advertising International Cooperation Hoteles Redes Sociales Sustainable Development Spanish

Pilar Cladera Education Details

Frequently Asked Questions about Pilar Cladera

What company does Pilar Cladera work for?

Pilar Cladera works for Mallorca Sunshine Radio

What is Pilar Cladera's role at the current company?

Pilar Cladera's current role is Sales, Marketing & Communications | Radio, travel & tourism | Brand development & repositioning | Postgraduate in CRM & Marketing Automation.

What is Pilar Cladera's email address?

Pilar Cladera's email address is pi****@****ail.com

What is Pilar Cladera's direct phone number?

Pilar Cladera's direct phone number is +188892*****

What schools did Pilar Cladera attend?

Pilar Cladera attended Esic Business & Marketing School, Universitat Oberta De Catalunya, Universitat De Les Illes Balears, Universitat De Les Illes Balears.

What skills is Pilar Cladera known for?

Pilar Cladera has skills like Tourism, Mercadotecnia En Medios Sociales, Commercial Aviation, Online Marketing, Catalan, Estrategia Empresarial, Consultancy, Trade Shows, Outdoor Advertising, Supplier Negotiations, Brand Awareness, Comunicaciones De Marketing.

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