Results-driven and passionate Digital Engagement Solutions Specialist with extensive background in the telecommunications industry. Pragmatic and profit oriented with a track record of exceeded performances in innovative Contact Center and Unified Collaboration Solutions Design, Sales and Execution. Excellent communication skills, outstanding in forging long-lasting mutual benefit relationships with Clients, Business Partners and collaborators. Innovative lateral thinker, consistently aiming to push up expectations and to exceed targets, having client satisfaction as main goal.