Archana Pillai, Pmp Email & Phone Number

The Ministry has initiated a program called e-Justice, to transform and modernize portions of the justice system through the implementation of online information and dispute resolution to address access to justice concerns and better serve citizens relying on the justice system.

Mississauga

Vaughan

Mississauga, Ontario

Just Energy is a leading retail consumer company specializing in electricity and natural gas commodities, energy efficiency solutions and renewable energy options. As a Program Manager, I managed the company’s marketing strategies with a residential portfolio including US East and Midwest, Canada and the global expansion into Germany and Japan. Marketing Support• Drive creative development from brief to execution on mass media campaigns related to customer acquisition, renewal and retention • Provide product level support and subject matter expertise in areas of market rules, regulation compliance and business process• Work closely with senior management to develop customer segmentation, response forecasts, and provide recommendations on strategies• Support all marketing channels with coordinating cross-functional efforts between Sales, Vendors, Legal, Operations, CS and ITProject Management• Develop and maintain all project related documentation including business cases, project scopes, briefs, and change management lists• Perform post-campaign reporting and project evaluation, communicate project status and provide timely escalation of issues to ensure objectives are met• Analyze stakeholder needs, identify gaps and risks, define capabilities for solutions to business issuesBusiness Development• Perform in-depth quantitative analysis of revenue and margin performance, ROI and profitability by market, leading to actionable recommendations.• Conduct competitive research through focus-study groups to capitalize on market opportunities while minimizing competitive impact.• Educate teams and stakeholders of the benefits for consistent project tools and template use to drive accountability and ownership.

York Region

The Region of York Branch was part of a small but growing team that is recognized as the world’s largest humanitarian organization. In my role as a Project Manager, I was responsible for the day-to-day operations and building an accessible platform of Health and Wellness programs.Program Development• Implemented accessible rental services for the Health Equipment Loan Program to simplify user experience, resulting in 30% revenue growth. • Identified opportunities for recurring business by partnering with 100+ local businesses offering the First Aid Renewal Discount Program.• Liaised with stakeholders and community agencies which fostered long-term partnerships in promoting branch services.Finance Administration• Conducted monthly financial monitoring of team expenditure against budget and compliance against CRC standards.• Managed documentation of financial support from community fundraisers and corporate donors during disaster appeals.• Recognized for 2 consecutive years as ‘Top Performer’ for budget savings of $15,000+.Volunteer Resources Management:• Oversaw recruitment and training for 150+ branch volunteers.• Executed community-based fundraisers like the United Way CN Tower Climb, raising $8,000 with 50 participants.• Actively involved in CRC event planning for 500+ volunteers, staff and stakeholders.

Toronto, Canada Area

HRSDC initiated the Paperless Program to provide an enhanced digital environment and maximize the benefits of the paperless vision. Through this transition, I was responsible for overseeing all aspects of project management in accordance with PMO standards to support the implementation of the Paperless Program. Process Development• Developed and executed a robust change management plan which was implemented in 12 offices across Ontario.• Implemented streamlined project plans with a focus on scope, risk, schedule and budget to ensure seamless coordination of resources and technology.• Facilitated weekly status and milestone reporting to monitor performance against project plan, minimize risk and ensure documentation. Team Leadership• Mentored and guided team of 13 members ensuring strong understanding of records management policies and awareness of the project scope and goals.• Increased productivity through collaboration of weekly goals resulting in 60% increase in productivity and successfully completed project 3 weeks ahead of schedule.

Bachelor Of Arts (B.A.), Addiction Prevention And Treatment

This program has been approved by the Canadian Addiction Counsellors Certification Federation. Upon completion of the Addiction.

Bachelor Of Arts (B.A.), Sociology

Activities and Societies: Vice President of Talent Management for AIESEC McMaster from May 2008-May 2009.

Project Management Professional, Project Management

Activities and Societies: • Includes over 7,500 hours spent leading and directing projects • Over 35 contact hours of formal project.