Sarah Pilling Email & Phone Number

Calgary, Canada Area

Calgary, Alberta, Canada

Calgary, Alberta, Canada

Contribute to the success of Precision's IT Governance Strategy by providing support for all areas of the IT department. An active leader in the areas of quality control, standards, working practices and continuous improvement with adherence to company policy and procedure. Responsibilities include Finance, Service Management, Project Methodology and Administrative and Reporting functions.IT Finance:· Monitor and manage the renewal of hardware and software licensing;· Perform procurement activities including request validation, vendor review, PO creation and tracking in SAP;· Invoice processing activities including validation, approvals, PO updates, submissions and tracking;· Contract Management activities including tracking of contracts, license & software agreements, MSAs, SOWs;· Coordination with Consultants ensuring alignment with contract and budgetIT Project Methodology:· Ensure governance model/principles of the Project Methodology are actively documented, reviewed, promoted and implemented effectively;· Maintain Project Methodology training materials for new project managers;· Provide support and assistance to various project team members throughout the project lifecycle;· Ensure timely and accurate tracking of project milestones and budget (as required);· Oversee program and/or project information within applications/systems;· Participate in annual audit and reporting of selected projects to ensure adherence to Audit & Project Methodology requirements;Administration & Reporting:· Assist with forecast/budget tracking and month-end reporting;· Create ongoing KPI reporting utilizing systems such as Service Now and SAP;· Monitor of contracts database for upcoming renewals; and,· Other administrative functions as required.

Calgary

Responsible for accurate entry, proofing, maintenance and submission of purchase orders based on customer demand, stock replenishment and management direction for all IT hardware and softwareMaintain existing and develop new accounts through strong business relationships and client relationsMaintain superior level of accuracy while creating and verifying purchase order information Coordinate order status reports, resolve changes and discrepancies with suppliersManage monthly forecast on Capital and Operational budgets for all IT DepartmentsControl expenditures within IT to ensure alignment with forecasts and budgetsProvide Capital Planning and Analysis with project changes, totals, execution and risksReview and resolve supplier invoice inconsistenciesWork closely with Financial Analysts and Accounts Payable to ensure timely payments and accurate codingProvide Tier 1 client services support for service requests regarding hardware and software issuesEscalate and route complex or unsolved problems to second level support specialistsVendor Management: purchase, liaise and follow up on hardware and software purchases by pursuing contracts and warranty advantage through distributors and manufacturers (Telus, Tom Harris Cellular, Ricoh, DELL, Microage, Intercall and Webex)

 Provide Tier 1 client services support for service requests regarding hardware and software issues Escalate and route complex or unsolved problems to second level support specialists Vendor Management: purchase, liaise and follow up on hardware and software purchases by pursuing contracts and warranty advantage through distributors and manufacturers (Tac Mobility, DELL, Intercall and Webex) BES Server Administrator: perform new activations and updates for all IT mobile equipment, provide basic training to end users on both mobile hardware and applicable software SAP Authorization and Security: Create, modify and terminate SAP user accounts, communicate with role owners to attain approval and confirm SAP access requested SAP IT Training: Manage IT Training footprints queue, provide SAP Introduction and Navigation training document to new SAP users, coordination of all other SAP training Document Stewart for team processes and procedures Assist on projects or special initiatives as assigned

 Responsible for areas of master data in SAP such as pricing, materials, inventory valuations, vendors, customers and reports, re-partnering of wells, business location IDs, profit/cost centers, general ledgers and internal orders Analyze price, inventory and material discrepancies with Sales Representatives, Branch Managers and Financial Analysts Work directly with Accounts Payable to ensure correct vendor information and proper set up Partake in CSOX and auditing controls within the Corporation Work closely with Revenue Administrators and Accounts Receivable to correct customer invoices and sales orders Participate in testing of system enhancements with IT and operational departments in the company Organize and conduct meetings and projects for the Administrators Assist in translating documents, forms and terminology in SAP Provide training to Master Data Management coworkers and Newalta Corporation staff on the SAP program Communicate and assist all departments and branches within Newalta with master data issues and SAP support issues Manage day to day and month end activities within the department Liaise with the business and IT to ensure that business requirements are met and changes made to SAP are appropriate for the business; participate in testing Participate with acquisitions to ensure that integrated data aligns with Newalta standards

 Answered phones to assist tenants and prospective tenants, gave information on current rental properties and vacancies, updated tenant’s files, booked appointments for lease signings and did data entry  Faxed contracts to regional offices, produced letter templates and filed new and existing leases Helped tenants with outstanding balances, notices, ledgers, maintenance requests and legal contracts Reported information to Area Coordinators, Accountants and Resident Managers  Dispatched on-call associates and relayed messages to and from emergency contacts