Daniel Pimenta Silva Email & Phone Number

Faro Area, Portugal

The project goal is to provide a robust, next-generation enterprise Web Platform for Hotel Revenue Management.I worked in this project as Quality Assurance team lead for 1 year. Job roles as QA Lead:- Preparation and review of test strategy.- Plan-testing processes.- Support the QA team in bug characterization & business-logic related issues.- Conducted regular team meetings to discuss the performance and throughput.Job roles as QA Tester:- Carrying out software testing, including black-box, decision table, functional, end-to-end testing, graphical user interface, acceptance and system testing.

Faro Area, Portugal

Faro Area, Portugal

Specialties: - IBM Server technologies (Blade & Rack)- Storage Area Networking (FC & Iscsi)- Consolidation & Virtualization (Server & Desktop)- Business Continuity & Disaster Recovery Technologies & Solutions- Microsoft/Vmware Enterprise licensing (OS & Applications)Key responsabilities:- Helping the sales teams on evaluation of client’s requirements and technical solutions.- Identify and analyze the client's functional and technical current and future requirements in order to design the complete technical architecture of the solution. - Articulate with the sales team elaborating commercial and technical quotes that adjust to the client's requirements.- Understand the customer's IT architecture to provide a technology solution in their IT environment and align client's expectations.- Promote the cross-selling solutions of technology partners.Key technical skills/technologies:- IBM BladeCenter Products and Technology- IBM Data storage Solutions- Vmware virtualization server consolidation and vdi solutions - Cisco UCC Solutions- Cisco Routing and Switching products - Watchguard network security products - APC datecenters products.

Faro Area, Portugal

As IT Technician- Installing hardware and software systems.- Maintaining or repairing equipment.- Troubleshooting a variety of computer issues.- Setting up computer security measures.- Configuring computer networks.- Offering technical support on-site,via phone or email.

Faro Area, Portugal

I worked as System Administrator in an Youth European NGO, my mission was improve the IT services using Open Source technologies. - Deployment of Virtual Server infrastructure using Vmware Server technologies over native Linux Ubuntu Server Edition- Migration local IT services running on Windows 2003 SBS to Open Source platforms, using Centos Linux, FreeNAS and PFSense (FreeBSD)- Deploy, maintain and administer IT services: o File and print sharing using Samba o Domain Controller with roaming user profiles for 7 users using Samba o Proxy cache server with contents filtering, using Squid and SquidGuard o Firewall with trafic control and traffic shaping using Iptables and Pfsense, Network Antivirus using HAVP with ClamAV, Intrusion Detection and Prevention using Snort and VPN services using OpenVPN o Onsite and offsite backups using BackupPC for manager local workstation backups and rsync / FreeNAS for sync to offsite node o Remote access and printing using OpenVPN and WebDAV with user authentication o Programming custom administration scripts using Bash- Deployment of VOIP communication solution with 3 analogic terminals and 2 softphones using Cisco PAP2T Voice Gateways and Open VPN for remote connections (softphones)- Deployment of Computers and Software assent Inventory system using OCS Inventory NG and server quality monitoring system using Cacti- Technology solutions researcher- Writing technical and functional documentation- Reporting to Secretary General of Backups activities and communications expensesTechnologies: Samba, NFS, LDAP, BIND, DHCPd, SSH, Apache, BASH, WebDAV, Squid, OpenVPN, Rsync, IPtables, Layer 7 traffic shaping, IPTraf, VMware® Server, Centos, Ubuntu, Windows® 2003 SBS, PFsense, FreeNAS, OCS Inventory NG, BackupPC, Cacti.

Faro Area, Portugal

I’m in charge of IT infrastructure in an Youth European NGO. My mission was the maintenance of all IT infrastructure in the NGO head office. - Perform installations, maintenance and repair work on any computer related equipment that supports the office work. - Troubleshooting network. operating system, software and hardware, - On-call support and remote assistance for major incidents- Maintaining an updated inventory of software, hardware and resources, and reporting to the organization leader. - Implementing backups system and fast deployment procedures- Providing individual support and training- Providing remote assistance and IT support in external activities Technologies: Mac® OSX, Microsoft® Windows XP, Microsoft® Office Suite 2003/2007, Ubuntu, Samba, rsync, DriveImage XML®,

Faro Area, Portugal

System Administrator / Outsourcing Project (Contractor)As freelancer System Administrator I work in the on-site team that deploy 3 local servers and 25 desktops clients.System Administrator- Physical installation and hardware provisioning on customer datacentre- Operating System deployment, installation, configuration and patching- Network Services configuration (DHCP, WINS, DNS, SNMP)- Application installation and configuration (AD, Exchange, SQL Server, IIS, WSUS, SharePoint Services, RIS Server)- Storage Application Servers deployment, installation, configuration the onsite and offsite backups strategies (ZFS, Versioning, Backups Scripts, rsync)- Configuration of Group Policies to enforce the data security (block USB ports / DVD access and sharing access based on domain user/group), software remote deployment on desktops clients (RIS service), transparency security patching on desktop clients. - User interface restrictions on desktops clients based on domain users and local or remote access (AD, Group Polices on Windows XP OS)- Configuration company Data Repositories using two local Storage Application Servers with mirror features, file versioning and ACL policies (business department and individual domain user access).- Backup configuration using local data retention for 4 hours, 1 business day, 1 week, fast recovery image based system and remote data protection using offsite incremental mirroring (rsync over ssh)- Configuration of server quality monitoring system with alert triggers and email reportingTechnologies: Microsoft® Windows Server 2003 R2, Microsoft® Exchange 2003 SP2, SQL Server, IIS, WSUS, Active Directory, Group Policies, SharePoint Services, Microsoft® Windows XP PRO, FreeNAS

Faro Area, Portugal

Outsourcing project (Contractor)As freelancer IT Consultant I worked to local IT company in a outsourcing project, I’m in charge of choosing the best IT solution for a SME enterprise, plan all the procedures for deployment and provide training on-site- Perform technology solutions research and choose the products that best meet business requirements.- Design, plan and test the deployment procedures.- Prepare the solution proposals and implementation plan.- Perform customer presentations and the defense the project. - Provide the deployment briefing to on-site team. - Perform training to the company collaborators.Technologies: Microsoft® Windows Server Technologies, Microsoft® Volume Licensing, HP® Server Technologies, Open Source Solutions

Faro Area, Portugal

I worked as Medical Administrative Assistant in the summer vacation during 4 years. In this job I experienced many challenges which contributed greatly to my personal development. Especially when I’ve been working in the emergency department during two seasons.IT Software: Sistema Integrado de Informação Hospitalar (SONHO), ALERT® P1

Faro Area, Portugal

- Definition and implementation software migration workflow of e-commerce website to a new platform based on eZ Publish®.- Website contents migration and database fine-tuning optimization (MySQL tuning).- Server security patching, scripts customization (PHP, BASH), and performance optimizations.- Assure website high availability and contents integrity during the migration process.- System administration.Technologies: PHP, HTML, CSS, Bash Script, MySql, eZ Publish®, Apache, Linux, Centos, MySQL,Syslog, iptables