Pim Zwager Email & Phone Number

The Hague, ZH, NL

Moordrecht, South Holland, Netherlands

Rotterdam, South Holland, Netherlands

Den Haag, South Holland, Netherlands

Delft Area, Netherlands

Delft Area, Netherlands

Sliedrecht

Leiden

Support on Juniper, but also Cisco, Brocade, ADVA, MRC, Arbor, Barracuda, Mediatrix, Bluesocket, A10, Palo Alto.Documenting our customers, vendors and processes.Owner on RMA and spare process.Owner on Internal IT process.

network Administrator, mostly voip and firewalls

At the Rotterdam Internet eXchange I was part of a 2 man local team running a 720m2 datacenter. My work included managing projects with suppliers and for customers and internal projects like ISO 27001 certifing.

Troubleshooting and Maintaining the EDGE network of KPN FIA (consumer ADSL) with is used for 2.700.000 ADSL lines in the Netherlands.

Before I started working for Enter ICT, I did a boot camp and got my CCNA certificate.

Project manager on the engineering department of Linx telecommunications. A business internet provider / Telco / transit provider specialized in east Europe and Russia. My function involves a lot of planning, managing projects and the people for our own fiber, SDH and IP network. for example this involves setting up a new Pop, relocating a Pop, making.

escalation point for customers and try to find a techinal solution, internal escalations

Speedlinq was a internet provider with 70.000 ADSL customers and 17.000 VOIP accounts, mostly private persons. Speedlinq was a company that outsourced allot of activities, this means i spend most of my time managing, informing, checking, end spread knowledge to our subcontractors. We had subcontractors for first and second line of support (CCBenelux).

Up to december 2005 First line Support Engineer. From December Second Line Support Engineer at Easynet Nederland B.V, a business internet provider in Amsterdam. Easynet supplies services such as: ADSL, SDSL, Etherstream, Telematics, Hosting, MPLS (VPN2), VPN. During my work I gathered an extensive experience in Cisco routers, also I did a Cisco ICND.

Kenya

I worked completely on own funding as a volunteer for the Mago School Project, a small Dutch non-profit organization. I helped starting a polytechnic school. My daily work was: hirering and leading a group of local (Kenyan) people, communication with the fundraisers in the Netherlands, starting up a computer course, and setting up and maintaining the.

Support Engineer/Order Management at CistroN Broadband bv. An ADSL internet service provider in Alphen aan de Rijn. There was only one line, so the work had various challenging factors, I was engaged in the full process of suporting clients. Besides Support, I was also managing new orders, cancelling orders, re-locating orders, and moving orders from Telco.

1st line Support Engineer at Bsis bv in Amsterdam (now in Baarn), a company specialized in IT services for C1000 Supermarkets from Schuitema.

Essential Level 2 Teltonika Networks Technical Training, Information Technology

Ccna, Cisco Certified Network Associate

Activities and Societies: CCNA928/1000

Mbo, Middenstands Onderwijs

Activities and Societies: MBOMBO

Mavo, D

Laser Safety Officer, 91%