PhotoGrid is an application in Photo&Video Category (iOS, Android, web). As a product manager intern, I am dedicated to improving customer relationships by collaborating with cross-functional teams and performing data analysis regularly based on app store data.。Responsible for user support. Collected user feedback, and resolved issues with the QA&RD team.。Responsible for user research. Analyzed users' needs and pain points through feedback, surveys, usability tests, etc. Ideated… Show more PhotoGrid is an application in Photo&Video Category (iOS, Android, web). As a product manager intern, I am dedicated to improving customer relationships by collaborating with cross-functional teams and performing data analysis regularly based on app store data.。Responsible for user support. Collected user feedback, and resolved issues with the QA&RD team.。Responsible for user research. Analyzed users' needs and pain points through feedback, surveys, usability tests, etc. Ideated solutions to improve the user experience.。Optimized App Store with Sensor Tower. Maintaining a 4.9-star rating.。Conducted competitive product analysis, monitoring new features and interface design. 。Setting up Instagram branding guidelines and increased post reach and interaction by 200% within 2 months. Show less

Applied Design Thinking principles and integrated PM/UIUX expertise to drive product innovation and user-centered design.。Planned a one-year schedule, focusing on Design Thinking.。Acted as a liaison between club's stakeholders.。Manage fan page. Executed targeted fan engagement campaigns, driving a 50% increase in fan participation.