Six Sails is a Durham, NC (US) headquartered private equity firm with deployable capital into many portfolio companies. The portfolio companies serve customers worldwide in the areas of Media Marketing, Advertising, Healthcare Technology, Market Research, Electronic Medical Records, and more.Specialties: Operations Transformation, Business Strategy, P&L Management, Program Management, Client Relationship Management.•Identification of strategic opportunities that create… Show more Six Sails is a Durham, NC (US) headquartered private equity firm with deployable capital into many portfolio companies. The portfolio companies serve customers worldwide in the areas of Media Marketing, Advertising, Healthcare Technology, Market Research, Electronic Medical Records, and more.Specialties: Operations Transformation, Business Strategy, P&L Management, Program Management, Client Relationship Management.•Identification of strategic opportunities that create growth potential•Systems and business process analysis, transition, migration•Developing budgets, sales forecasts and business plans•Leading and managing change in support of strategic initiatives•Consensus building & team leadership Show less

Driven the organizational mission, vision & operational strategies collaborated with the CEO/Portfolio headCreated a 3-year turnaround plan & translated strategy into actionable goals for performance and growth helping to implement annual operating planning & performance management.Drove Budgeted Top Line Revenue with full P&L responsibility which includes Advertising & Retails Sales, Marketing & Business Operation.Scaled up and guided a diversified team spread across North America,… Show more Driven the organizational mission, vision & operational strategies collaborated with the CEO/Portfolio headCreated a 3-year turnaround plan & translated strategy into actionable goals for performance and growth helping to implement annual operating planning & performance management.Drove Budgeted Top Line Revenue with full P&L responsibility which includes Advertising & Retails Sales, Marketing & Business Operation.Scaled up and guided a diversified team spread across North America, Philippines, India & Costa Rica in various functions like sales, marketing, operation, technology, legal, compliance, and management.The makeshift focus from a traditional media business to a new-age digital media business by adapting Digital Transformation.Grown subscription business through innovative pricing & Strategic Direction, overachieving the budgeted numbers.Delivered retail sales with a positive distribution margin, meeting the budgeted numbers.Delivered growth in EBITDA for digital Content subscription & digital advertisement platform monetization against Budget. Launched 9 mobile apps with growth in OTT revenue, exceeding budget year after year.Achieved growth in Social Media engagement for the key brands.Managed all aspects of the e-commerce business including, business planning, content strategy, promotional campaigns and IT, web analytics & customer service.Developed strategies specific for e-commerce channels for assortment planning, pricing, and product gap analysis and merchandise promotion. Show less

Achieved budgeted revenue for advertising Sales of Automotive Vertical.Achieved growth in EBITDA for print Content subscription & advertisement against Budget.Collaboratively started & delivered one new brand and started a new revenue stream for future recurring business inline with industry growth.Led the India, US & Philippines Sales, Marketing & Operation Team within Budget.Delivered highest-ever revenue contribution for the financial year 2016 through strategic space selling… Show more Achieved budgeted revenue for advertising Sales of Automotive Vertical.Achieved growth in EBITDA for print Content subscription & advertisement against Budget.Collaboratively started & delivered one new brand and started a new revenue stream for future recurring business inline with industry growth.Led the India, US & Philippines Sales, Marketing & Operation Team within Budget.Delivered highest-ever revenue contribution for the financial year 2016 through strategic space selling to brands & creating print & web advertising deals that meet client needs.Retail Sales achieved budgeted numbers for the Year.Formed the Digital Marketing team for the vertical from scratch along with the websites & social media channels.Planned & Executed online & offline customer acquisition campaigns to generate business growthDeveloped the overall marketing & communication strategy to drive brand building. Show less

Deliverables:Entrusted with the responsibility of handling the PAN India sales (B2B & B2C) of all the Digital Content, Mobile Advertisement & Internet Marketing of products for the company.Key Account Management for Yepme, Flipkart, Sony, IRCTC, 10kya, idea, airtel, Reliance, etc. Developing & implementing product activation plan and carrying out content management and analysis.Implementing product enhancement activities and analyzing revenue. Led the team of marketing for… Show more Deliverables:Entrusted with the responsibility of handling the PAN India sales (B2B & B2C) of all the Digital Content, Mobile Advertisement & Internet Marketing of products for the company.Key Account Management for Yepme, Flipkart, Sony, IRCTC, 10kya, idea, airtel, Reliance, etc. Developing & implementing product activation plan and carrying out content management and analysis.Implementing product enhancement activities and analyzing revenue. Led the team of marketing for designing, running, and promoting the company’s e-commerce website including SEO, SMM, SEM techniques, and managing PPC programs.Assigned responsibility for space selling to brands & creating mobile advertising deals that meet client needs.Identifying the target customers/ audience & organizing sales promotional activities as a part of brand building and market development effort. Ensuring maximum brand visibility and capturing optimum market shares. Interfacing with clients for suggesting the most viable product range. Building up and maintaining relations with new/existing clients for securing repeat business. Recruiting team members, grooming them & monitoring their performance to ensure efficiency in operations and meeting of individual & group targets. Managed the P&L of the company and handling ATL/BTL activities for the client assigned.Accomplishments:Achieved substantial growth in sales of Digital Content subscription & digital advertisement platform monetization.Instrumental in getting the company’s first & successful launch of Discount coupon Business. Show less

Deliverables:~ Heading and managing the Digital Product line of mCarbon at Regional Level.~ Accountable for effectively handling the P&L responsibility of digital music business for Tata Docomo.~ Assigned responsibility of managing ATL/BTL activities for the region for promoting Digital Music Platform, and providing Client Servicing & Key account management.Accomplishments:~ Achieved substantial growth of sales of Digital Music subscription & content… Show more Deliverables:~ Heading and managing the Digital Product line of mCarbon at Regional Level.~ Accountable for effectively handling the P&L responsibility of digital music business for Tata Docomo.~ Assigned responsibility of managing ATL/BTL activities for the region for promoting Digital Music Platform, and providing Client Servicing & Key account management.Accomplishments:~ Achieved substantial growth of sales of Digital Music subscription & content monetization.~ Instrumental in getting 3 out of 4 circles as Top 3 circles of CRBT business PAN India.~ Won two prestigious National contests for CRBT Business on Top Line Revenue. Show less

Deliverables:Assigned responsibility of managing the Marketing Communication & VAS Up-selling at Regional Level and managing campaign for the East Region of Tata Docomo.Handling the Data, Voice & SMS based products Up-selling and ATL/BTL activities for the circle assigned.Accomplishments:Achieved revenue growth of 27%+ annually from new products, services, and Channels & on Voice & Data based products.Instrumental in establishing partnerships with some of the global… Show more Deliverables:Assigned responsibility of managing the Marketing Communication & VAS Up-selling at Regional Level and managing campaign for the East Region of Tata Docomo.Handling the Data, Voice & SMS based products Up-selling and ATL/BTL activities for the circle assigned.Accomplishments:Achieved revenue growth of 27%+ annually from new products, services, and Channels & on Voice & Data based products.Instrumental in establishing partnerships with some of the global leaders in Value Added Service providers.Applauded by the Management for effectively launching Interactive Marketing Portal for Revenue Enhancement.~ Winner of Top Circle on Up-selling of Data Pack at National Level. Show less

Led & managed the high-value customers, retention and providing them with the top care.involved in executing innovative product offerings to induce usage & reduce churn.Defined & implemented a Green Belt Project (Sigma) on High-Value Customer churn reduction, later that replicated as National Project, PAN India. Commended for achieving No1 Position Nationally for consecutive 12 months on high-value churn reduction.

Led the Customer Service Business Analysis function for Airtel-Orissa Circle. Aided the Business Unit in developing tactical & strategic product, services & programs to support the business unit’s goals, resulting in cost savings of INR 1.1 million

Managed the Retail Sales Operation, Collection & Customer Service at Regional Level.Tasked with managing Sale of Prepaid & Post-paid Connections for the Region.Launched the Post-paid services for the Region and achieved a 12% growth MOM in Acquisition.National Best in Revenue Collection for consecutive 9 months.Instrumental in improving business performance through a vigorous segmentation and aggressively driving sales activity & customer service improvement.

* Headed the Inbound & Outbound call center operation for Aircel Cellular Ltd.* Delivered smooth day to day activity & provided superior customer service for Aircel customers.* Timely error-free delivery of the process facilitated to acquire an additional monthly contract of 1.5million from Aircel.* Managed a team of 160+ people.

Headed the Inbound & Outbound call centre operation for Reliance Telecom Ltd.Delivered smooth day to day activity & provided superior customer service for Reliance GSM customers.Managed a team of 10 people.