Pinaki Mukherjee Email and Phone Number

Working with US based manufacturing company as JDA Factory planner SME. Working as functional consultant with offshore team in providing resolution to factory planner problems.• End to end delivery of enhancement or change request. Requirement gathering, design document creation, development, testing and Production deployment.• Analyzing and providing resolution for all L1, L2 and L3 tickets raised within the defined SLA.• Effective management of ticket queue to keep the aging… Show more Working with US based manufacturing company as JDA Factory planner SME. Working as functional consultant with offshore team in providing resolution to factory planner problems.• End to end delivery of enhancement or change request. Requirement gathering, design document creation, development, testing and Production deployment.• Analyzing and providing resolution for all L1, L2 and L3 tickets raised within the defined SLA.• Effective management of ticket queue to keep the aging number to bare minimum.• Weekly calls with client management on weekly updates and status of all ongoing projects. Show less

Workings as Functional Consultant on JDA Fulfillment with testing team. The role is typically with testing team for one of the leading retail customer. I am responsible on driving the product testing along with test case design and execution. Additionally my role requires imparting knowledge on JDA fulfillment with testing team for through testing of JDA Fulfillment solution. Involved in test effort estimation, SIT test case design and execution, coordinating with different team for seamless… Show more Workings as Functional Consultant on JDA Fulfillment with testing team. The role is typically with testing team for one of the leading retail customer. I am responsible on driving the product testing along with test case design and execution. Additionally my role requires imparting knowledge on JDA fulfillment with testing team for through testing of JDA Fulfillment solution. Involved in test effort estimation, SIT test case design and execution, coordinating with different team for seamless test execution. • Functional Consultant on JDA Fulfillment with testing team.• JDA Fulfillment product test case design and execution.• SIT Test case design and execution• Business demo on solution and review.• Effort estimation and defect management.• Imparting JDA product knowledge with team members.• Coordinating with different team for test execution.• Awarded On the Spot Award. Show less

• Part of JDA L3 offshore team as technical consultant working on ticket resolution for JDA SCP and DM module.• Ticket reduction initiative, CR’s and enhancement. • Driving the daily status call and updating the daily status report with all stakeholders. • Requirement gathering for enhancement and CRs, effort estimation, implementation, testing and sign off.

• Analyzing and providing resolution for all L1, L2 and L3 tickets raised within the defined SLA.• End to end delivery of enhancement work like requirement gathering, design, development, testing and release into Production environment.• Effectively managing the ticket queue and assigning the tickets to team member.• Scheduling of jobs for Control M• Leading daily scrum meeting to discuss on daily status report and open tickets.• Preparing Weekly and Monthly status report… Show more • Analyzing and providing resolution for all L1, L2 and L3 tickets raised within the defined SLA.• End to end delivery of enhancement work like requirement gathering, design, development, testing and release into Production environment.• Effectively managing the ticket queue and assigning the tickets to team member.• Scheduling of jobs for Control M• Leading daily scrum meeting to discuss on daily status report and open tickets.• Preparing Weekly and Monthly status report with different project metrics and presenting it to TCS as well as TI management.• Responsible for performance management and leave management for the team as Project Lead. Show less

• Onsite Lead - Reviewing the technical specifications documents for Workflows and Interfaces with JDA Solution team.• Development of PL/SQL procedures, packages (workflows and inbound/Outbound Interfaces) and functions.• Release Management activities like code maintenance, branching and providing different releases to the deployment team.• Documenting patch installation steps, deployment steps and development of build scripts.• Working closely with ESB/Reporting Factory… Show more • Onsite Lead - Reviewing the technical specifications documents for Workflows and Interfaces with JDA Solution team.• Development of PL/SQL procedures, packages (workflows and inbound/Outbound Interfaces) and functions.• Release Management activities like code maintenance, branching and providing different releases to the deployment team.• Documenting patch installation steps, deployment steps and development of build scripts.• Working closely with ESB/Reporting Factory technical team for development of Interfaces at the ESB/ Reporting Factory end.• Preparation of test Plans, test Scenarios, test case design, and test execution over different phase of testing (Unit, String and System Integration Test (SIT)) as JDA Test Coordinator. Show less

• Migration of ServiceKraft application in RAD to I*Net 5 platform from I*Net4 platform.• Deployment of the application in T, Si and P Stage after getting confirmation from Application owner.• Fixing all defects and errors raised during migration.

• Migration of Lotus Notes based application to Java based application using Java, spring and Hibernate.• Development of UI using Java, Ajax, business logic using hibernate and duo class in Java.• Unit testing and defect fix raised during testing.• Client demo.