Pinaki Dasgupta Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Led strategic vision, roadmap, and development for software features for the Dell support website, focusing on enhancing after-sales service and customer experience.Developed data-driven roadmaps and prioritized feature rollouts based on user feedback and competitive analysis, improving user satisfaction.Drove product evolution through in-depth user research and data analysis, leveraging insights to enhance features and drive market expansion.Led the integration of AI and large language models (LLMs) into core products, streamlining workflows and advancing product functionality in line with evolving industry standards.Collaborated with global cross-functional teams in development, validation, product marketing, support, and documentation to align with market demands.

Bengaluru Area, India

Spearheaded the complete lifecycle of automation products, slashing time-to-market by 75%.Engaged stakeholders across all levels, including direct interaction with the CTO office, ensuring alignment of product initiatives with corporate strategy and technological capabilities.Pioneered AI-driven file repository system, from strategy to execution.Conducted UX research to optimize the customer experience.Managed comprehensive product documentation, including user guides and release notes.Incorporated customer feedback to drive iterative product enhancements.

Bengaluru Area, India

Created wireframes, prototypes, and high-fidelity designs for interactive learning modules, ensuring an intuitive user experience.Conduct user research and usability testing to gather feedback and iterate on designs to enhance user engagement.Lead the design of game-based learning initiatives, leveraging gamification principles to motivate and educate users. Introduced new methodologies for UX and A/B testing, enhancing customer retention and increasing overall engagement metrics.Worked as Senior Product Designer with Dell EMC R and D Center India, on the payroll of TrueBlue India LLP.

Bengaluru Area, India

Successfully managed multi-thousand USD projects for global clients, ensuring timely delivery and high-quality outcomes through strategic planning and execution.Managed projects focused on UX design and UI development for interactive learning environments, ensuring designs meet educational objectives and promote effective learning experiences.Strategically analyzed market trends and client needs to drive project outcomes.Engaged with stakeholders to maintain alignment, gather feedback, and communicate project progress effectively.Received Employee of the Quarter award for successful project management and delivery management

Bengaluru Area, India

Developed and time-coded accurate and engaging captions for a diverse range of Prime Focus clientele.

Rourkela, Odisha

Taught programming languages including C, C++, C#, Java, and Python to first-semester students.

Master Of Business Administration - Mba, Business Analytics

Bachelor Of Science, Mathematics And Computer Science

Activities and Societies: Member - Dramatic Association, GACRHonors - Mathematics and Computer Science Electives - Statistics and Physics

Diploma, Software Engineering

One year part-time Diploma in Software Engineering

High School, Science

Activities and Societies: Part of the Dramatic Team and the Musical Team