Pinal Joshi Email & Phone Number

I am currently working as a Data Entry Clerk, at the Conservative Party of Canada. I am managing various administrative activities regarding organizing important documents, translating important physical information in the form of digital data, validating the data, and managing member profiles, among others.Previously, I worked as an IT Service Desk Agent at NHS, I provided timely and effective IT support to staff members. I used my attention to detail, problem-solving, and help desk support skills to troubleshoot and resolve technical issues, ranging from password resets to network connectivity. I also documented and escalated complex cases as needed, ensuring customer satisfaction and compliance with policies and procedures.In addition to my IT support role, I have over 1.5 years of experience as a Center Coordinator at Ivey Business School at Western University, where I managed diverse administrative and operational tasks, such as scheduling, budgeting, reporting, and event planning. I have also completed the Technical Support Fundamentals Certificate issued by Google Career Certificates, demonstrating my commitment to learning and enhancing my IT knowledge and skills. I am actively looking for new opportunities in the Ottawa region, where I can leverage my IT support and coordination experience to contribute to the success of a dynamic and innovative organization.