Pinal Patel Email & Phone Number

As a Deskside Support and Triage at College of Physicians and Surgeons of Ontario, I apply my network administration and computer hardware skills to provide IT support and quality assurance for various applications and systems. I collaborate with the IT team and the end-users to troubleshoot issues, perform testing, and ensure optimal performance and user satisfaction.I have over seven years of experience in the information technology and services industry, working as a Deskside Support Engineer at The Hospital for Sick Children and a Network specialist Engineer at American Express. I have demonstrated my ability to manage time, communicate effectively, and research solutions in fast-paced and dynamic environments. I hold an Associate’s Degree in Computer Systems Networking and Telecommunications from Seneca College and a Bachelor’s Degree in Computer Application from Naran Lala School of Industrial Management & Computer Science. I am also certified in CompTIA Network+ and SQL programming. I am passionate about learning new technologies and enhancing my skills to deliver high-quality IT services.