Head Of Operations
Current*Defining the company's operational goals and developing strategies to achieve them.*Proposing process improvements to increase efficiency and reduce costs.*Overseeing the implementation and optimization of processes and systems within the organization.*Ensuring that all operations are carried out in a smooth and efficient manner.*Leading and managing the operations team, including recruitment, training, and performance evaluation.*Promoting a culture of continuous improvement and accountability among team members.*Setting key performance indicators (KPIs) and monitoring the progress towards achieving them.*Working closely with other departments, such as finance, sales, and marketing, to ensure alignment on business objectives.*Facilitating communication and collaboration across different teams to optimize operational efficiency.*Addressing customer complaints and feedback to improve operational processes.* Designing and facilitating in-house training for team members*Visiting hoteliers and enabling them to use FutureLog efficiently.