Ping Agrezor Email & Phone Number

As an IT Specialist at Banzai, I am responsible for implementing and managing IT systems to enhance the efficiency of employee and customer support processes. This includes creating a streamlined system in JIRA and Notion to handle IT-related tickets, resulting in a 25% reduction in IT request resolution time. Additionally, I handle user provisioning and manage software tools for the organization. I have also overseen the implementation of Rippling for automated onboarding and offboarding processes, as well as a Single Sign-On (SSO) system using Rippling and Google Workspace, significantly improving user satisfaction.

Collaborated with PDM Automotive to enrich their company database by gathering and verifying comprehensive company and individual information. Conducted in-depth research, web scraping, and utilized data quality assurance measures to ensure data accuracy and completeness. Categorized companies based on type, web-store platform, employees, revenue, data solution, and more. Researched and recorded official company websites, contact information, and LinkedIn profiles. This freelance project demonstrated my expertise in data enrichment, web research, and data quality assurance, enhancing PDM Automotive's data accuracy and operational efficiency.

In my role as a Product Analyst at Banzai, I played a crucial role in enhancing product quality and customer satisfaction. I designed and executed comprehensive test plans and strategies for software applications, which led to a 20% increase in customer feedback ratings. I executed test cases with a 95% success rate, identified and documented software defects, and monitored bug resolution efforts, resulting in a 95% resolution rate.

As a GoLive Specialist in the Operations team at Banzai, I was responsible for setting up and quality-assuring email outreach campaigns. This role involved managing email schedules to ensure accurate and on-time delivery, resulting in a 45% open rate and an 8% click-through rate. I also oversaw Gmail inboxes and email management, which improved team productivity by 15%.

In my role as a Data Sourcing Manager, I effectively managed lead manipulation using tools like ZoomInfo, ZeroBounce, and CDM, resulting in a 20% increase in conversions and a 10% decrease in bounce rates. I successfully sourced and managed over 500 leads, achieving a 20% conversion rate and a 5% increase in customer satisfaction. Additionally, I led a team of 10 data-sourcing specialists, monitoring performance metrics and developing an Autohotkey script that significantly increased lead sourcing productivity.

As a Freelance Email Marketer, I created a highly effective email campaign that significantly boosted website visits by 20% and increased revenue by 10%. Additionally, I designed engaging content and executed weekly email campaigns with remarkable open rates of 25%, click-through rates of 5%, and a conversion rate of 2%. I tracked email performance using analytics software, which led to a 15% increase in open rates.

Bs, Information Technology

Bs, Information Technology

Activities and Societies: Math Master Society, Video production and director