Tracked and meticulously analyzed monthly sales data, skillfully generating comprehensive reports for informed business development planning.Conducted thorough evaluations of competitors' performance, evaluating their impact on the market.Provided unwaveringly exceptional customer service, efficiently managing inquiries in person, via email, and over the phone.Successfully resolved service and billing issues by consulting with customers, demonstrating a commitment to problem-solving.

Represented the brand as an outstanding ambassador, adept at building strong and enduring relationships with clients.Collaborated effectively within a driven and vibrant team, contributing to the consistent achievement of monthly sales and delivery targets, surpassing individual KPIs.

Implemented astute contract renegotiations with various suppliers in Australia and New Zealand, resulting in significant cost savings of $1.5 million. Suppliers included adventures, restaurants, and transport companies.Effectively use corporate systems and databases to ensure divisional business unit records, documentation and accounting transactions are current, accurate, compliant, and locatable.Proficiently delivered a diverse range of administrative and support services, effectively meeting the dynamic business needs.Certified and skillfully processed payroll, EFT, and pay adjustments, consistently ensuring meticulous accuracy. Streamlined customer payment processes and established efficient payment plans.Conducted meticulous assessments of requisitions each month, maintaining precise records and reconciling transactions through strong mathematical acumen.