Ping Chen Email & Phone Number

Lake Mary, FL, US

Lake Mary, Florida, United States

• As senior software developer, lead the system analysis, design, development, testing, and support for all service layer functions in each new release of MilitaryChildCare.com (MCC) application.
• Lead the system analysis and design activities and write design documents and ICDs in each release.
• Lead the development efforts in each release – setting up development project build processes, providing foundational infostructure codes, developing core functions, providing supports to junior developers, enforcing.
• Assist testing team in each release.
• Provide production support – diagnosing application defects, performance issues, vulnerability issues etc. reported from production and providing timely fixes to address the reported issues.
• Lead software upgrade efforts for MCC application – identifying software upgrades needed for MCC application due to release lagging on coding language/tools/platform/framework/OS/3rd party packages, identified.

Lake Mary, Florida, United States

• As development team lead, led the system analysis, design, development, testing, production support and training efforts of distributed Java EE applications. As performance testing lead, established distributed Jave EE.
• Led the development of a new Inventory Manager Application that was deployed by multiple Convergys/NetCracker clients, such as AWCC, C-Spire, Qtel etc.
• Led Jave EE application performance testing efforts for the company and resolved numerous software product performance/scalability issues, ensuring compliance with SLA standards.
• Supported the development of various distributed Java/Java EE applications, which optimized daily business processes for various Convergys/NetCracker clients, including AWCC, C-Spire, Cricket, Time Warner, TMPL etc.
• Executed numerous R&D efforts to test, validate and integrate new technologies, utilizing various platforms, applications and processes such as Karaf, Continuous Usage Broker Engine, Business Process Management (BPM).

Greencastle, Pennsylvania, United States

As software developer, provided system analysis, design, development, testing, and production support to the company’s Inventory Management system.

Newton, Iowa, United States

As software developer, provided system analysis, design, development, testing, and production support to the company’s Marketing application, Finance application, and Inventory Management system.