Ping Wang Email & Phone Number

Oakleigh East, Vic, Au

Australia

Account Management: Serve as the main point of contact for assigned customer accounts, managing relationships to ensure high levels of customer satisfaction and retention. • Customer Support: Address customer inquiries, concerns, and requests promptly, providing solutions and support to enhance the customer experience. • Sales and Upselling: Identify opportunities for upselling or cross-selling additional products and services that meet customer needs and drive revenue growth. • Relationship Building: Develop and maintain strong, long-term relationships with key stakeholders within assigned accounts, understanding their business needs and objectives. • Performance Monitoring: Track and analyze account performance metrics, ensuring accounts meet or exceed expectations and targets. • Problem Resolution: Collaborate with internal teams, such as product, finance, and operations, to resolve any issues or challenges faced by customers. • Contract Management: Oversee contract renewals, negotiations, and amendments to ensure favorable terms for both the company and the customer. • Reporting: Prepare regular reports on account status, sales activity, and forecasts for management. • Market Awareness: Stay informed about industry trends, market conditions, and competitor activities to better serve customers and identify new business opportunities. • Customer Feedback: Gather and communicate customer feedback to internal teams to help improve products and services.

• Excellent customer service to all clients by providing ongoing professional and effective service • Skills and experience of dealing with difficult clients and client’s complaint• Managing office daily operation, problem solving on urgent matters and react promptly after considering benefit/damage to our client, conducting negotiation with opposite side to achieve outcome most benefits our client • Perusal contract, correspondence and other legal documents, interpreting legislation, regulations and policies and providing advice on property transactions • Analyses of client’s position and expectation and managing their expectation whilst providing good legal advice and customer service• Diary management to meet deadlines on daily basis • Liaising with banker, agent, authority and opposite professional to solve dispute and effect settlement • Preparation of contract and section 32, contract management on both sale and purchase matters • Preparation of nomination, licence agreement, lodging a caveat and preparation of other legal documents and correspondence • Providing legal advice on FIRB, duties, FHOG, related party transfer, transfer due to relationship breakdown and other enquiries • Providing legal advice pre-contract, after-contract, pre-settlement and after-settlement for both purchaser and vendor clients• Providing ongoing legal advice on various questions and problems that client may have • Keep tracking all files on PEXA and Duties Online and provide service and advice to clients after settlement• Prepare and complete settlement on PEXA• Client interview, Report to director regularly and timely

China

• Engaged with Lunhe Legal and Provided consultation service to their clients who want a divorce or breakup in a relationship with Australian citizen or resident • Provided consultation service to client who is interested in investment in Australia and immigration to Australia• Provided in-house training to Lunhe employees who have correspondence with Australian law firms • Provided consultation service on assets management for clients who have assets in Australia• Provided consultation service to client who is planning to start a business in Australia • Provided consultation service to client who is preparing international study in Australia

China

• Provided legal advice and service on Australian property law including property sale and acquisition, Subdivision, Transfers of Land, Mortgage and Guarantor Documents, Residential and Commercial leases, Lease Dispute, transfer of lease and renewal of lease• Provided legal advice and service on Australian Immigration law including analyses of client’s circumstance and visa option, interpreting legal requirements for the possible visa option, preparation of visa application and all supporting documents based on client’s instructions and information• Provided legal advice and service on Australian Commercial law including advice on business structures, registration of business structure with authority (ASIC, ATO and ABN), obtaining relevant licence, legal advice on tax obligation, legal advice on employment law, superannuation, and dispute resolution• Provided legal advice on Australian Estate law to clients who have assets in Australia

Melbourne, Victoria, Australia

• Property law: property sale and acquisition, Adverse Possession, Subdivision, Transfers of Land, Owners Corporations, Mortgage and Guarantor Documents, Residential and Commercial leases, Lease Dispute, transfer of lease and renewal of lease, Review of Refusal of Planning Permit by VCAT• Commercial law: business sales and acquisition, contract dispute, letters of demand, loan agreement, employment dispute, funds management, and business structure and succession• Family law: Property Dispute, Children, Child Support, Divorce, De Facto Relationship, Family Court Proceeding, Financial Agreements including pre and post nuptial agreements, Binding Financial Agreement• Estate law: Will, Probate, Estate Dispute, Family Property Arrangement under a Family Trust, Power of Attorneys• Criminal law: family violence, assault, traffic offence

Bachelor'S Degree, Law

Bachelor Of Laws - Llb

Legal Practice

Diploma, Law