Property Sales: Ping, co-founder of Place Sunnybank with her husband Owen Chen, has played a pivotal role in propelling the company's success, with their joint sales surpassing $700 million across hundreds of properties throughout Brisbane’s southside. Known for her outstanding communication and interpersonal skills, Ping combines a friendly, transparent approach with expert negotiation abilities, making her a trusted advisor for clients and a highly sought-after mentor within the sales team. Her leadership and dedication to excellence have been instrumental in establishing Place Sunnybank’s reputation for integrity and client satisfaction.Property Management and Leasing:Ping established the property management department back in 2016, personally leasing and managing each property during the early years. Today, thanks to her foundational efforts, the Place Sunnybank property management team is highly respected for its organization, training, technology and exceptional customer service. Committed to ongoing development and consistent quality, Ping actively mentors team members, refines processes, and conducts weekly training for her property managers. A strong advocate of REIQ standards, she embraces and implements every aspect of REIQ's recommendations, ensuring her team delivers excellence aligned with industry best practices.Agency Operation:Ping built Place Sunnybank’s backend operations from the ground up, leveraging years of corporate experience in operational efficiency to create an “auto-pilot” system. Her expertise allowed her to design streamlined processes that free up manpower for more productive tasks. Today, Place Sunnybank operates with its own auto-pilot ecosystem, allowing agents to focus more time on clients and buyers, and giving property managers additional capacity to advise clients and provide outstanding service to tenants. Ping’s innovative approach and problem-solving abilities have been instrumental in creating an efficient, client-centered operational model that underpins Place Sunnybank’s success.Beyond Real Estate: With experience in finance and operations from roles in the Queensland Treasury and superannuation funds, Ping is recognized as an expert in investment management, focusing on unit pricing tax, fees, investment efficiency, and international tax compliance. Her qualifications—a Bachelor’s in Mechanical Engineering, a Diploma in Superannuation, CPA certification, and an REIQ real estate license—equip her with a broad skill set that benefits her clients and team alike.