Pinkan Setyaning Email and Phone Number
Pinkan Setyaning work email
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Pinkan Setyaning personal email
A graduate from Diponegoro University majoring in Diploma Management, with a great passion for a career in business, managerial, garment, start-up, and ready to work in any field. During college I was active in organizations, committees, and volunteers. I also have internship experience at PT Pos Indonesia (Persero) Boyolali for four month and have work experience as Customer Service for Tokopedia Care Project at PT Mitracomm Ekasarana for one years. I am a fast learner who likes to explore new things and can work individually or in a team.
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Customer Service AgentPt TokopediaCentral Java, Indonesia
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Customer Service AgentPt Tokopedia Mar 2023 - PresentSurakarta, Jawa Tengah, IndonesiaAgent Merchant Care Reguler Tokopedia Project- Provide the best service for customers and communicate effectively, well, and clearly via Live Chat, Email, Social Media or Telephone- Analyze user problems and ensure problems are resolved properly according to SOP- Became the Best Reply of November 2023- Become a mentor for new hire who provides guidance and support to mentees in improving customer service skills. Help, direct, and accompany the mentee in handling customers and using the application well. -
Customer Service AgentPt Tokopedia Dec 2021 - Dec 2022Semarang, Jawa Tengah, IndonesiaAgent Merchant Care Reguler & Power Merchant PRO Tokopedia Project- Provide the best service for customers and communicate effectively, well, and clearly- Understand customer complaints or questions and provide solutions regarding service, sales, promotions, delivery issues, and payment billing via Live Chat, Email, Social Media or Telephone- Identify approximately 70 problems and questions from sellers quickly and precisely- Follow up with couriers, buyers, and coordinate or escalate to related teams- Conduct sweeps and evaluate products
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Dukungan Umum Dan AuditPt Pos Indonesia (Persero) Feb 2021 - Apr 2021Boyolali, Jawa Tengah, Indonesia- Perform personnel administration- Create and record incoming and outgoing letters- Calculating pensions for retired employees- Assist in the recruitment and selection of new employees- Conduct employee performance appraisal- Serving Bantuan Social Tunai payments- Recap counter income backsheet -
Distribusi Dan AntaranPt Pos Indonesia (Persero) Jan 2021 - Feb 2021Boyolali, Jawa Tengah, Indonesia- Conducting mail and package service transactions- Recording and processing ingoing or outgoing postal items- Archiving manifest postal data
Pinkan Setyaning Education Details
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Manajemen -
Sman 1 Teras BoyolaliSocial Sciences
Frequently Asked Questions about Pinkan Setyaning
What company does Pinkan Setyaning work for?
Pinkan Setyaning works for Pt Tokopedia
What is Pinkan Setyaning's role at the current company?
Pinkan Setyaning's current role is Customer Service Agent.
What is Pinkan Setyaning's email address?
Pinkan Setyaning's email address is pi****@****dia.com
What schools did Pinkan Setyaning attend?
Pinkan Setyaning attended Diponegoro University, Sman 1 Teras Boyolali.
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