Pinki Patel Email and Phone Number

19 years in IT, An accomplished Service Delivery Manager with 12 years of experience in managing and coordinating diverse projects. Prior to becoming an IT Project Manager, I had 7 years of experience through roles ranging from Developer, Team Leader, Project Coordinator which has contributed much to the foundation of a progressive career.Extensive experience in project management processes, methodologies and tools, project plan execution, support and project documentation, business analysis, testing processes, reporting, escalation management, scope management. Also involved in full software development cycle from requirements understanding, design, application development, testing, deployment, support.- Managing development of Web based projects, CMS Driven Websites, e-Commerce solutions, custom web applications and Mobile apps- Coordinate and administer key elements of projects (costs, times-cales, resources, etc)- Develop and maintain project documentation & provide regular reporting updates- Organize meetings including scheduling dates, preparing agendas, taking minutes - Effective stakeholders’ management skills including Clients, Vendors, Outsourcing partners etc.- Experience of working in all the phases of SDLC- Experience on Agile – SCRUM Methodology - Certified Professional Scrum Master (PSM)- Oracle Certified Associates (OCA - Oracle 9.0)- Experience on JIRA and GitLab - Team spirit & leadership capabilities