Pinky Mehta Email & Phone Number

Nottingham

• Functional Testing, Regression, Performance, Smoke testing manually and automation.• Developing Acceptance criteria and test scripts based on user stories and change requests.• Execute Automation test suites using SOAP UI, Ready API,Netbeans IDE, WCF storm and performing various other Web UI and API Testing Activities.• Working closely with Developers & product team to create acceptance criteria & size user stories.• Root cause analysis of defects.• Reporting defects on JIRA.• Producing bug reports & quality test documentation to agreed deadlines.• Attending scrum, Backlog Grooming, sprint planning & retrospective meetings.• Reporting Test progress to the Stakeholders and presenting the information.• Supporting & mentoring new QA Team members.

Nottingham

• Writing, executing test cases for new and existing functionalities to perform user acceptance testing.• Working on Agile & waterfall test methodology.• Acting at first and second line software support; investigating, managing and reporting on incidents.• Identifying and reporting defects on Quality centre.• Key contact between IT, 3rd party developers and the wider business.• Generating and maintaining detailed operational and support process documents.• Risk based regression testing and smoke testing regularly.• Provide post implementation support when a release or functionality has gone live.• Testing the weekly configuration in production and testing environment for Data Team.• Attending meeting with key stake holders, Management whilst working on the project.• Travelling across D&G sites for Projects, Business awareness.• Technical walkthrough and presentation of the new system or functionality to key stakeholders and Management.

Nottingham

• Receiving calls from customers & maximising sales opportunities to offer appliance breakdown support & appliance protection plans.• Meet Key Performance Indicators (KPIs) & sales targets.

Nottingham

• Maintenance of SAP profiles, authorizations, New User access assignments, and account maintenance.• Analysing & checking correct authorization & access levels are assigned for new users, Purchase requisitions.• Checking that HR P83 SAP Eagles system interfaces correctly with GLOBE SAP PGL system to ensure tickets are resolved correctly & if needed assigning tickets to relevant departments for action.• Acquiring data from other departments that aid in proper analysis & reporting.• Incident Management & resolution as per SLA’s.• Analyse & check if Purchase requistion release workflows follow the process & work centres are correctly assigned.• Creating,Maintaining Excel Sheets & embedding data to keep record & track back

• Identifying, requesting, creating missing / incorrect data flows.• Interacting between other suppliers and data management companies to ensure accuracy of data.• Ensuring customer is billed correctly • Interpreting and processing large quantity of process data.• Handling B2B inbound and outbound calls with other energy services provider.• Ensuring quality and compliance requirements are met along with weekly team targets.

Post Graduate Diploma In Education Management, Education Management

Bachelor In Management Studies- Marketing, Management

Activities and Societies: Participated in various intercollegiate competitions like ad -mad, ad jingles