Pinky Reyles Email & Phone Number

Etobicoke, Ontario, Canada

Mississauga, Ontario

• Responsible for the configuration, maintenance and administration of more than 65 SQL DB and 20 MS Access DB• Maintenance of existing proprietary ERP System written in MS Access 2010.• Perform onsite and remote technical support and network administration for all franchised locations. This includes configuration of routers, printers, network access, software installation and workstation troubleshooting.• Perform user account administration in Active Directory and email administration on Exchange server for network of over 300 users.

Manila, Philippines

• Analyzed the business requirements of users and produced general and detailed design.• Created SQL scripts to extract masked production data from different platforms (AS400/SQL Server/Access) for test data manipulation• Developed test scripts using test data that address areas such as database impacts, regression testing, functional testing, negative testing, error or bug retests.• Documented software defects using a bug tracking system – Interruption Log Sheet (Excel) to monitor bug resolution efforts and track successes • Formulated work-breakdown structure (WBS) in accordance with time estimates, costs and project scope for variance tracking• Conducted the Inventory System (.Net 2003) compatibility tests with operating systems/platforms (Windows 2000/ Win 7), SQL Server and network environments. Application was successfully installed and implemented to branches nationwide • Performed system integration testing for interface programs that processes ETL data coming from AS400 and SAP systems and other applications that processes data to and from Lifelines (as400) system• Managed system, functional and regression testing of Production Budget Workbook System in a very tight schedule. It was implemented on the desired delivery date, in time for the budget season despite the many change requests by the user. • Participated in the Quality Assurance documentation review to ensure technical accuracy, compliance, completeness and adherence to company’s policies and standards• Coordinated and helped in investigating customer problems referred by technical support team• Monitored resource utilization, project cost and schedules and take the necessary actions to bring the project back in line in case of deviations• Coordinate with users, programmers and technical staff to ensure that mitigating activities are being done to address project risks

Gathers and analyzes information for the development and modification of data processing systems.Designs and tests program logic, codes programs and prepares them for computer operations.Accomplishments:Maintained DOS Applications written in Clipper and Foxpro (Tellering, Futurefund Maintenance System)Migrated DOS PC Tellering System to VB 6Maintained Proposal ProgramsPC Group Team Leader

Computer Short Courses, Information Technology

Bachelor'S Degree, Medical Technology