Paulo Jorge Pinto Email & Phone Number

Boston, Ma, Us

Founded a global strategic consulting firm specializing in advising public and private companies nurturing positive business growth and change. Serve as a thought partner enabling companies to build strong leadership teams, advance positive work cultures, fuel innovation, drive growth and improve operating impact. Provide unique insights and novel approaches using Team Ethnography (a combination of cultural anthropology and organizational learning), systems thinking, organizational learning, leadership development, culture and community building to drive positive business and human outcomes.* Partnered with the COO of a global restaurant business on multi-phase restructuring of US and international operations into single leadership team. Changed team dynamics to work together in new, impactful ways.* Engaged with the Co-CEO of a venture-backed food service company to train the executive team in gaining a clear understanding of customer needs, set strategy and develop actionable insights for new value-added products.* Collaborated with the Learning & Development Director at a health-wellness retailer to improve the work culture for 50 customer-facing employees, and future-cast insights to achieve significant growth over the next 5 years.* Positioned leading food/beverage company for significant change by designing and engaging a high-performance team in a “threshold” organizational transformation, restructuring and reinvention seminar.* Fueled resilience, productivity, engagement and the human spirit for a large retailer operating in the midst of COVID 19 uncertainty and cultural shifts by engaging leaders at all levels in adopting the “5 Principles of Hope”.

New York, Us

Recruited to create Centers of Excellence (COE) for Global Executive Coaching, Executive Development, Mentoring and University@Peloton. Provided thought leadership around corporate commitment to dismantling barriers to racial equity, advancing Diversity, Equity & Inclusion (DE&I), and driving socially responsible growth.* Crafted a holistic vision, direction, structure and focus, and designed and implemented the company’s first formal global executive coaching function, and executive development and corporate-wide mentoring strategy.* Stood up a global learning and development organization dedicated to dismantling systemic barriers to racial equity by building and sustaining employee education/career advancement and workforce development.– Created pathways to aide employees in career development roles, including college admission and tuition support, and “bootcamps” providing unskilled labor with education, internships and job placement.– Forged human service/community organization relationships to create entry level jobs and internal mentorships for marginalized/under-served populations, and a pipeline to replace graduating team members.

Seattle, Wa, Us

Promoted into a newly created leadership role to build and lead a comprehensive executive coaching and talent development organization for the $12B, 180K-employee US Retail business. Collaborated with 30 corporate-wide HR leaders and 20 retail operations senior leaders to sustain innovation, advance senior bench development and enhance the corporation’s most valuable asset – people. * Created a holistic view of the organization’s strengths, challenges and opportunities, and provided insights to align leaders on corporate initiatives and operational goals, influence strategic decisions, and amplify performance.* Led the ideation and creation of a Future Executive Accelerated Development program by leveraging insights, analytics, case studies and best practices to enhance bench strength, and impact on business value and ROI.* Devised a clear talent management and development strategy, and coached 19 high-potential leaders using a unique “try, fail, learn” concept, resulting in multiple promotions to top-tier senior corporate roles. * Engaged with enterprise HR leaders, and created/led coaching workshops, information exchanges and projects which elevated executive coaching capability and positively impacted talent development.* Served as a key contributor on the COVID 19 crisis response team, and collectively developed effective reintegration, recovery and growth plans for 180K+ employees across 15K+ locations.

Seattle, Wa, Us

Earned progressive promotions to become an HR business partner to a $6B, 90K+ employee division. Built/led a 7-member HR Director team, and collaborated with COE leaders on multi-year strategies and programs for organizational development, talent acquisition, learning and employee relations.* Advanced business transformation, progressive changes and common practices, which drove US Retail business from $6B to $12B and from 90K to 180K employees.* Worked with the division/regional leaders on strategic vision and operations plan to drive best results in the US, including 6-8% division revenue growth and $2B in profit contributions.* Partnered with Regional Vice Presidents and Directors to introduce progressive, sustainable business models that shifted the worst regions into top performing operations.* Applied business principles, operating practices and HR expertise during multi-year transformation, including new leadership model, collaborative communications and engagement. * Introduced manager to director development program, resulting in career advancement and promotions.* Served as a conduit between corporate and field operations to elevate visibility of underlying issues and work collectively to find solutions to increase agility, speed and performance* Transformed a work culture resistant to change into a proactive, accountable, well-functioning organization through well-thought-out employee engagement, training and communications.* Championed employee engagement, satisfaction and loyalty. Inspired an emotional connection to the brand, and embodiment of the corporate mission and values. * Designed/directed strategic plans initiatives for HR, learning and development, and talent acquisition/management, Built a highly successful HR support structure and high-performance team.* Led Diversity, Equity & Inclusion initiatives, including organizational education, management/employee engagement and community relations.

Seattle, Wa, Us

Joined the business to advance business and people outcomes across a $800M, 10K-employee Northeast Region with 700 locations across 12 states. Established reputation as a strategic business partner and change agent, while instilling strong business practices, and advancing people and culture development.* Provided a leadership voice to push through ambiguity during operational restructuring and economic/market downturn, and created pathways that led the region to steady revenue and profit growth for 5 years.* Devised a unified approach, introduced cohesive strategies, processes and communications, and worked hand-in-hand with operations on precise, well-executed change management initiatives to drive operational excellence.* Galvanized the organization around clear objectives, goals, milestones and results delivery, backed by performance-based tools and metrics, culminating in unprecedented growth, and employee retention/satisfaction.* Demonstrated stable leadership in an environment unaccustomed to change, and served as a strategic business partner during massive HR organization restructuring and creation of a corporate shared services center.

Dallas, Tx, Us

Achieved progressive promotions to become a member of the executive team overseeing corporate-wide labor relations and leading 50 HR Directors and 140 managers serving as business partners across the US, Canada and Mexico.* Created the first formal labor relations function, and applied a holistic view into both corporate and personnel needs/wants, which opened the door to civil discussions, and collaborative labor-management agreements. * Established credibility and relationships with labor relations counterparts from other hotel brands, culminating in negotiation of multiple city-wide multi-employer agreements and successful organized labor aversion campaigns.* Overhauled HR department structure, concepts and policies by conceptualizing a balanced “Associate Services” model that included people-driven initiatives, including employee communication, training and development.* Developed a foundational leadership hiring and bench development model still being utilized today.

Bachelor Of Science - Bs, Business Administration

Master'S Degree Program, Business