I have 7+ years of IT work experience and with 5+ years’ experience in IT Change Management.Experience with Change Management tools such as SNOW(ServiceNow), BMC Remedy, SM9(Servicemanagement) as well as general Infrastructure and Operations technologies used to support an Enterprise organization.Coaches, mentors and motivate more junior service delivery staff to increase service and staff performance, end-user satisfaction, and employee satisfaction.Proactively and actively engages with all other stakeholders and team involved in the services to ensure maximum adherence to agreed service metrics, while aiming for improvement of service and staff performance, end-user satisfaction and collaboration among IT teams.Collaborate closely with IT teams, enable and share a common, customer-centric culture with the teams and apply common methods to drive excellence in the role or function.Bachelor’s degree in electronics and communications engineering.Have completed ITIL Foundation Certification v4 – minimum or demonstrable expertise in IT Change Management that aligns to the ITIL framework required.

Looking for job change . Currently I am working in Conduent Business Services India LLP as a Change Advisory board (CAB ) Manager . I have experience in Change , Problem and incident Management . I have total 5.1 years of experience .

Looking for job change . Currently I am working in Conduent Business Services India LLP as a Change Advisory board (CAB ) Manager . I have experience in Change , Problem and incident Management . I have total 5.1 years of experience .