- Analytics Solution Architecture- Data Analytics and Interpretation- Data Load Testing- Data Mapping and Transformation - Developing, maintaining and improving Natural Language Processing (NLP) system quality for Polish and English- Natural Language Processing - Predictive Modeling and Analytics- Preparing training materials and providing training for new joiners- Project Management Body of Knowledge- Risk Management- Scope Management- Statistical Analysis- Training and evaluate NLP data, identify errors, regressions and propose solutions

- Customer service- Responsibility for food deliveries- Opening and closing duties- Training new team members

My translations from English to Polish:- Because of Ellison (Dla Ellison)- The Girl HE Used To Know (Dziewczyna, którą znał)- Wilder Girls (Toxyczne dziewczyny)- I will never tell (Nikomu nie powiem)- American Dirt (Amerykański brud)

- Inbound and outbound phone contact with Polish and English customers- B2B and B2C phone contact- Explaining the general insurance conditions and educate customers about several products, determining customer needs and suggesting appropriate products or solutions to the issue in question- Following security measures related to client data- Making decisions about reimbursements and taking action regarding indebted customers- Data entry, preparing and sending documentation- Operating computer systems such as Outlook and Excel as well as internal applications- Working with multiple systems and applications during customer contacts- Cooperating with other departments in special cases which involved more than one section- Training new team members

- Customer service, providing technical and sales support for Mango sp. z o. o. products over the phone- Anticipate the customer needs and offer appropriate products- Online chat support in Polish and English- Responding to emails- Meeting targets- Training new staff members

- Customer service- Responsible for food deliveries- Training new team members

- Customer service- Training new team members