- Managing a team responsible for: process optimization, robotization and automation (RPA/OCR), reporting and data visualization- Setting the strategic directions of the department's activities- Search for potential new opportunities for process automation (OCR, POC of robotization with AI)

- Coordinating of business process optimization projects (fields: claims, bancassurace, underwriting, call center)- Maintenance and development of robots prepared in Blue Prism software (RPA)- Documenting processes using process maps and standard operating procedures, measuring the effectiveness of processes - Conducting trainings about different process optimization methodologist (Lean Six Sigma)

- Coordinating of business process optimization projects (fields: claims, bancassurace, underwriting, call center)- Maintenance and development of robots prepared in Blue Prism software (RPA)- Documenting processes using process maps and standard operating procedures, measuring the effectiveness of processes - Conducting trainings about different process optimization methodologist (Lean Six Sigma)

- Coordinating of cross functional project (fields: back office, sales support - projects up to 20 people)- Managing of the Process Optimization Team- Creation of documentation regarding process and IT System changes- Implementation of testing robots in the bank- Implementation of reporting in Departament- fPMO for the Operations Department

- Coordinating of business process optimization projects (field: finance - projects up to 20 people) - Strategic advisory- Documenting processes using process maps and standard operating procedures, measuring the effectiveness of processes - Leading sales presentations as an expert in process optimization, e-commerce, new technologies- Creation of reports for Customers in the Finance field- Main Projects: Merger of BNP Paribas and BGŻ, finance field start-up, BNP Cardif… Show more - Coordinating of business process optimization projects (field: finance - projects up to 20 people) - Strategic advisory- Documenting processes using process maps and standard operating procedures, measuring the effectiveness of processes - Leading sales presentations as an expert in process optimization, e-commerce, new technologies- Creation of reports for Customers in the Finance field- Main Projects: Merger of BNP Paribas and BGŻ, finance field start-up, BNP Cardif process and strategies audit Show less

- Managing the project team - Introducing the project path in the company - fPMO function- Converting business requirements to technical implementation - creation of business analyses, process mapping and optimization (using BPMN)- Cooperation with international partners- Main Projects: Creation of the internet system reducing the need for wares storage; introducing CRM for the sales team; analysis and process optimization for the ERP system

- Leading projects for Business Customers (up to 15 people)- Creation of full business-technical documentation- Leading solutions testing and products implementation- Negotiating prices and setting the perimeter of work with external suppliers- Communications with external vendors and internal IT- Process mapping and optimization (using BPMN)- Main Projects: Internet banking for Business and Corporate Customers; mobile currency platform; migration of 70.000 customers of… Show more - Leading projects for Business Customers (up to 15 people)- Creation of full business-technical documentation- Leading solutions testing and products implementation- Negotiating prices and setting the perimeter of work with external suppliers- Communications with external vendors and internal IT- Process mapping and optimization (using BPMN)- Main Projects: Internet banking for Business and Corporate Customers; mobile currency platform; migration of 70.000 customers of the internal banking Show less

- Creation of reports and decks regarding international compensation policy- Leading Research (e.g. board member compensations, used benefits)- Assessment of projects for consultants worldwide- Supporting the Team Lead in managing a 6 people team

- Cooperating with a marketing agency for banking products' materials creation- Editing and publishing of information on the Internet and Intranet websites- Organizing integration trips and conferences for the staff (up to 500 people)