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Workplace Solution Architecture,Endpoint Security,Altiris,SCCM,Patch ManagementSoftware PackagingIE Enterprise Mode,Tanium,Box,Azure,Office 365,MDM,Mac OS and IOS,MIcorosft Networking,VDI,PC Hardware,SQL,Winmagic SecureDoc,Zoho, PRINCE2 Practitioner cert.ITIL V3 2011 Foundation cert.
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Manager Ii, ArchitectureHerbalife NutritionKraków, Pl
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Manager Ii, ArchitectureHerbalife Nutrition May 2021 - PresentCracow, Małopolskie, Poland -
Senior Manager, Collaboration And End User EngineeringHerbalife Nutrition Jan 2021 - May 2021Krakow Metropolitan Area
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Senior Is Manager, Global Desktop EngineeringHerbalife Aug 2013 - Jan 2021Kraków• Windows and Mac OS X Client Technolgies Strategy and ty Management;• Box, Azure, Office 365, VDI, SaaS, Advanced SQL, Low Code Apps;• Tanium, Altiris, SCCM, Patch Management, Application Packaging, Image management• Technology roadmaps and strategies in Client Technologies area;• PCI DSS Compliance;• Work in multicultural, international organization and distributed environment / Locations;• Managing managed service provider to achieve service objectives;• Desktop engineering operations to include a good knowledge of IT best practices, industry trends and customer solutions.• Ability to efficiently convey ideas though oral and / or written communication;• Ability to work in a group or independently; process oriented, good analytical skills, details oriented ability;• Data analysis and analysis tools;• Cooperating with IT services providers within IT support marketplace
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Service Operations Team ManagerDeutsche Bank Oct 2011 - Aug 2013Kraków Area, Poland• Incident Management (EMEA IM Team Lead position)• Problem Management• Managing team responsible for:o Application 2nd Level Support o Data Processingo Applications’ Administrationo UAT and PRD deploymentso User Access o Application Operationso Network, Wintel and UNIX administrationo Project Resourcing -
Emea Incident Management Team LeadDeustche Bank Oct 2011 - Jul 2013Kraków Area, PolandThe ITIL Incident Management Team Lead is managing the Incident Management Teams across EMEA with focus on locally governed applications. He therefore acts as single point of contact to global Incident Management team and ensures managed Sev2 and below is resolved in time and follows Incident Management process definitions.He supports Command Centre function where needed with local Manager on Duties per country to ensure 7x24 hrs coverage for fast EMEA service restorations.Drives regular Incident validation sessions and is responsible for Incident MIS reporting and shares reports with relevant stake holders such as Country Heads or Business representatives.Establish Incident Management training and certification aligned to GTP training and certification program.
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It ManagerNsg Pilkington 2000 - 2011 Irastructure and Application Critical Incident Management WAN\LAN Network Monitoring and Incident Management User and Data Administration Altiris PC Image delivery to user desk Altiris Software packaging and deployment Altiris infrastructure administration Altiris maintenance process Service Management Tool Administration, Development and Maintenance Global and local scripts administration Messagelabs Internet Security service administration McAfee EPO infrastructure support Patch Management Resources for SC Development team projects Process Control Point of Contact Japan Support – Interface in between Vendors and IS Group Services Transfer work to China e.g. User Administration
Piotr Sus Skills
Piotr Sus Education Details
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Politechnika Rzeszowska Im. Ignacego ŁukasiewiczaComputer Engineering -
Postgraduate Study
Frequently Asked Questions about Piotr Sus
What company does Piotr Sus work for?
Piotr Sus works for Herbalife Nutrition
What is Piotr Sus's role at the current company?
Piotr Sus's current role is Manager II, Architecture.
What is Piotr Sus's email address?
Piotr Sus's email address is pi****@****ife.com
What is Piotr Sus's direct phone number?
Piotr Sus's direct phone number is +481234*****
What schools did Piotr Sus attend?
Piotr Sus attended Politechnika Rzeszowska Im. Ignacego Łukasiewicza, Agh University Of Science And Technology, Uniwersytet Pedagogiczny Im. Komisji Edukacji Narodowej W Krakowie.
What skills is Piotr Sus known for?
Piotr Sus has skills like Itil, Incident Management, Management, Team Management, Change Management, It Service Management, Prince2, Project Management, Business Analysis, Outsourcing, Team Leadership, It Management.
Who are Piotr Sus's colleagues?
Piotr Sus's colleagues are Dwias Indraad, Stan June, Renato Rodrigues, Anita Bol, Balram Panchal, Rishabh Rathod, Vanessa Bertolo.
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