Key Account Coordinator For Omron Healthcare
Current
Lodz, Lodz District, Poland
Duties: - I was involved in the process of establishing account for new key customer:• Acquiring knowledge about demands of new customer and the range of products to be assembled within RRD,• Setting up necessary environment, i.e. working instructions and procedures,• Inputting adequate data for new products into ERP system,- Managing commercial relationship with assigned customer:• Acting as primary point of contact for customer on daily basis,• Analyzing customer sales forecasts vs. production capacity and materials availability; conducting negotiations with customer if any changes to sales plan are necessary,• Day to day receiving, processing and updating orders in the ERP system (JD Edwards),• Monitoring each order completion status; cooperation with NPI/ECO, Planning, Materials and Warehouse Departments on daily basis,• Obtaining a consistent high level of service, on time delivery and quality KPIs, • Actively improving existing tools and procedures in order to increase customer satisfaction,• Coordinating rework and material transfers processes, • Daily, weekly and monthly reporting.