Piotr Laskowski Email & Phone Number

Wrocław, Dolnośląskie, Poland

Leading Root Cause Analysis process in the BTS OAM development unit, resulting in significant reduction of customer leaked issues. Created unit-tailored rules and sub-processes. Increased process visibility and automation by building Jira dashboards and providing Power BI requirements.Conducted deep dives to investigate decreasing metric trends related to leaked issues.Promoting improvements that make a difference.Secured customer escalations by providing analysis summary, along with tangible actions.Consolidated first version of Feature Development Process in the department.

Wrocław, Dolnośląskie, Poland

Having backlog ownership of several Self-Organizing Network (SON) areas (e.g., Coverage and Capacity, Cell Outage Compensation) in EdenNet tool. Built and maintained relationships with customers to develop well-matched solutions. Managing strategy for product development. Collaborated with cross-functional teams to define product requirements, resulting, for example, in the delivery of the first REST API Northbound Interface in the SON tool.

Participated in SON (Eden-NET) deployments (Myanmar, Moldova).Supported online and on-site integrations and validation of the product.Provided dedicated training sessions (related to optimization algorithms and overall tool functionality) to telecom customers.

Wrocław Area, Poland

NetAct Configuration Management - specification & technical coordination.Decomposing features into user stories, and writing requirements. Scrum and kanban wow.

Wrocław Area, Poland

Quality validation of OSS/Netact - network (2G/3G/LTE) configuration management programs. Test automation based on Robot Framework. Performance testing.

Wrocław Area, Poland

Positioning server, AGPS, Linux, SQL, XML, test framework in python, server software quality verification, paid attention to load and stress testing.

Wrocław Area, Poland

Maintenance of S60 email application, bug fixing, change requests.