Direct sales force responsibility.Polish Market Organisation strategy developmentBuilding Customer engagement through engaged People!

- after sales management- professional software and services- customer service- retail

- Field Sales Team Management (12 direct reports) (Account Managers, Top Project Managers and Service Manager)- Responsible for business unit P&L - Building Construction and Civil Engineering trades- Accountability for Key Account Customers- Sales and operations management for Warsaw Top Projects (high potential construction sites)- Building direct relationships with Key business Partners- Providing innovative premium solutions for Hilti Customers including software… Show more - Field Sales Team Management (12 direct reports) (Account Managers, Top Project Managers and Service Manager)- Responsible for business unit P&L - Building Construction and Civil Engineering trades- Accountability for Key Account Customers- Sales and operations management for Warsaw Top Projects (high potential construction sites)- Building direct relationships with Key business Partners- Providing innovative premium solutions for Hilti Customers including software and service Show less

End to End responsibility for Hilti Customer Service.Frontline sales channel | Backoffice | Complaints handling 4 direct reportsTeam of 20+ peopleNo IVR!First Contact Solution idea!Cross Channel Management

- B2B Sales Management for the SMB market- Responsibility for: Sales, Direct Marketing, E-commerce- Managing sales teams, including following positions:> Internal Account Managers> Field Account Managers> Sales Operations Executives- Sales management:> responsibility for Revenue / Gross Profit / Customer Breadth> managing productivity and quality KPIs of the sales department (performance management)> ensure a high level of Partners… Show more - B2B Sales Management for the SMB market- Responsibility for: Sales, Direct Marketing, E-commerce- Managing sales teams, including following positions:> Internal Account Managers> Field Account Managers> Sales Operations Executives- Sales management:> responsibility for Revenue / Gross Profit / Customer Breadth> managing productivity and quality KPIs of the sales department (performance management)> ensure a high level of Partners satisfaction, through superior service provided by sales executives> recruitment and development of sales High Potentials> professional coaching and support provided to members of the sales teams> consultation, development and implementation of marketing campaigns (product content, target groups, schedule of activities, market communication, etc.)- Negotiation and implementation of sales projects along with providing full support for business Partners in terms of advice, financing, logistics and operational issues- Pipeline management- Cooperation with Product Marketing department, as well as logistics, operational and finance functions - Cooperation in the development of internal marketing tools, such as CRM- Participation in projects both on a national and international level- Close work with the Leadership Executive Committee (Tech Data top management)- Internal trainer (diagnosis of needs and creation of training programs for Tech Data sales forces) Show less

- Strategic management of two sales teams > 15+ internal sales executives> 2 „direct reports” in a position of Sales Managers- Recruitment, coaching and ongoing support for sales managers and sales executivesin Bonnier Business Poland sales & marketing structures- Execution of sales & marketing campaigns- Working with „Salesforce.com” CRM- Working closely with Product Marketing Department on sales campaigns realization- Further implementation of the… Show more - Strategic management of two sales teams > 15+ internal sales executives> 2 „direct reports” in a position of Sales Managers- Recruitment, coaching and ongoing support for sales managers and sales executivesin Bonnier Business Poland sales & marketing structures- Execution of sales & marketing campaigns- Working with „Salesforce.com” CRM- Working closely with Product Marketing Department on sales campaigns realization- Further implementation of the task related to the position of Sales Development Manager Show less

- Creation and execution of wide range actions developing BBP sales forces- Diagnosis of developmental needs, designing training cycles, conducting training sessions.- External and internal recruitment proces (also with AC/DC methods).- Individual coaching and consulting, both for sales representatives as well as for sales managers.- Subject Matter Expert in sales & marketing campaigns design and execution

- Maximize sales results in the subordinate territories- Management and development of the Telesales Team (B2B). (recruitment, development and ongoing support of various sales activities ) - Responsible for best practice sharing for customer service and quality KPIs- Project Leader (also in Six Sigma methodology). (for instance:13 month project that generates 660k PLN on top GP)

- Sales targets execution through a relational, high level, telesales service.- Complete negotiations of trade agreements, as well as individual deals- Customer portfolio maintenance (cross selling/up selling), and new partners aqusition- „Hunter Project” – taking business permamently overtaken by the competition.