Program Manager
Current- Managed customer services Projects such as technical assistance, spare parts supplies, and systems overhaul
- Led 5+ Project Kick-off Meetings, both with functional managers and client representatives
- Authored 10+ Technical Scope of Work documents for Sales Proposal
- Negotiated with more than 10 different customers new Projects Scope of Work and evaluated economic impact
- Defined Projects budget, schedule, and quality level together with functional managers to meet customer requirements
- Coordinated an inter-functional team of 5 people to meet initial Project Scope of Work