Program Manager
Current• Managed customer services Projects such as technical assistance, spare parts supplies, and systems overhaul • Led 5+ Project Kick-off Meetings, both with functional managers and client representatives• Authored 10+ Technical Scope of Work documents for Sales Proposal• Negotiated with more than 10 different customers new Projects Scope of Work and evaluated economic impact• Defined Projects budget, schedule, and quality level together with functional managers to meet customer requirements• Coordinated an inter-functional team of 5 people to meet initial Project Scope of Work