Piper Cunningham Email & Phone Number

Brisbane, Queensland, Australia

Manage external trade operations and internal resource coordination. Facilitate transparent and efficient communication among team members and clients. Cultivate relationships with both internal and external stakeholders. Maintain the production of precise and high-quality written reports and thorough recordkeeping. Prepare project estimates and defining scopes of work. Oversee and participate in project management in alignment with designated authority levels and adherence to service level agreements and key performance indicators. Offer assistance and project-related guidance to customers, policyholders, loss adjusters and insurers. Ensure prompt responses to incoming calls and address client and insured inquiries through both telephone and email communication channels.

Brisbane, Queensland, Australia

Manage external trade operations and internal resource coordination. Facilitate transparent and efficient communication among team members and clients. Cultivate relationships with both internal and external stakeholders. Maintain the production of precise and high-quality written reports and meticulous record-keeping. Oversee and participate in project management in alignment with designated authority levels and adherence to service level agreements and key performance indicators. Offer assistance and project-related guidance to customers and policyholders. Ensure prompt responses to incoming calls and address client and insured inquiries through both telephone and email communication channels.

Brisbane, Queensland, Australia

Process and negotiate, managing projects from instruction to completion.Manage projects in accordance with authority levels, in line with all service level agreements and key performance indicators. Meet company and client compliance requirements, working within service level agreements and client service standards.Provide support and advice to customers/ policy holders with respect to their projects, ensuring suppliers are allocated.Management of assigned case load, ensuring client expectations are being exceeded.Production of high quality, accurate written reports and record keeping.Responsibility for resolution of escalated issues during a claim.Assist production and entry of invoices and where required and support account’s function. Diary management.Processing outgoing daily mail. Answer incoming calls promptly and respond to client and insured queries via telephone and email.

Brisbane, Queensland, Australia

Efficient and accurate entry of client reports, correspondence, and other documents.Update Claims Management System as required by Loss Adjuster/s.Action complex issues from initial query through to resolution whilst managing customer expectations. Confidently navigate and source information from multiple internal systems and reference materials. Tailor communication of information to adviser and customers in a manner that they can easily understand. Write clear and concise emails and letters in response to adviser and customer queries. Communicate and assist stakeholders across the business. Answer incoming calls promptly and respond to client and insured queries via telephone and email.Diary management. Processing outgoing mail daily.

Brisbane, Queensland, Australia

Triage the insured's call.Assign contractors and restoration technicians for necessary emergency repairs and loss adjusters for more complex claims.Coordinate temporary accommodation when needed.Register claims and send after-hours claim notifications to branch managers.

Brisbane, Queensland, Australia

Providing excellent customer service, offering beverage service, hair washing, head massages, hair styling (straightening, curling, blow waves, and sets), hair colouring, product mixing, and maintaining cleanliness.

Brisbane, Queensland, Australia

Casual Christmas Season Picker and Packer.Worked as a casual picker and packer during the holiday season. Utilised light and voice picking methods for order fulfilment.

Brisbane, Queensland, Australia

Customer service duties included both front of house and drive-through service. Responsibilities also involved cooking fries, preparing beverages and desserts, maintaining cleanliness, managing tills, EFTPOS, and cash transactions.