Greeted and welcomed clients with warmth and professionalism, ensuring a positive experience from check-in to check-outScheduled appointments, surgeries, and follow-up visits, optimizing clinic workflow and minimizing wait times for clientsAnswered phone calls and emails promptly, addressing client inquiries, scheduling requests, and medication refills with accuracy and efficiencyManaged client accounts and medical records using veterinary software systemsAssisted veterinary staff with patient admissions, discharge instructions, and client education on preventive care and treatment plansProcessed payments, reconciled invoices, and balanced daily financial transactionsAssisted with inventory management, including ordering supplies, restocking medications, and maintaining cleanliness and organization in reception and waiting areas.Maintained electronic medical records, updating patient information, recording medical histories, and documenting treatment plans and recommendations.