Creation of online cosmetic contact lens business. Source and order stock, product photography, creation of product pages. Responsible for dispatching orders, dealing with customer queries and researching/ sourcing new products.

Launched and currently maintaining an Etsy shop selling personalised baby items and bags. Creating new product designs, photography and styling, online listings, processing and dispatching orders, responding to customer queries.

I looked after the Tech team here at TalkTalk. This meant living our Talent Acquisition strategy to ensure we were attracting the best talent. Roles which I looked after here include Software Engineers, Testers, Data Engineers, Pega Developers, Domain Architects, Salesforce, DevOps and Architecture.

Managed IT roles within 3 main sections of the business. Roles ranged from IT Apprentices through to Software Engineers, Solution Architects, Data Engineers, Information Security and Service Desk, across 6 office locations.

Responsible for the recruitment for Personal Intermediary & Corporate Partners which could mean recruiting for Customer Service Representatives through to Data Scientists and Pricing Analysts. Organising assessment centres for high volume roles, creation of promotional material for the local area.

Managed the recruitment activity for four of the UK Research Councils- AHRC, BBSRC, EPSRC and ESRC. The roles varied widely from Administrative through to Communications and Human Resources. Co-ordination of assessment centres, direct sourcing and posting updates from the company social media page.

Managed projects within the Recruitment team and co-ordinated others across HR Service Delivery. Examples include the embedding of comprehensive training material for new starters within the Recruitment team, research around the introduction of automated employment contracts and driving continuous improvement activity across HRSD.

Responsible for direct line management of a team of Recruitment Administrators, acting as a point of escalation for issues. Mentoring and advising. Distribution of workload, weekly reporting to HR Leadership team. Steered the team through large volumes of work to return to delivery within SLA's and reduce complaints.

Point of contact for any issues within the Grants administration process, update process guides (SOP's). Creation of monthly Grants newsletter

Creation of employment contracts and new payroll records on Oracle. Liase with candidates regarding offers and start dates, hiring managers to answer queries and raising any issues to the team leader.